August 14, 2022 at 1:44 am #26384
I need your assistance. I have a section that is using slideshow as a background and another section that has video (YouTube) for background. When I’m logged in in WordPress I see both sections showing the backgrounds but when I try it from another computer or incognito window they don’t display.
Here is the website http://diyank7.sg-host.com
The top section and the thirds section (learn more about what we do).
Thanks.August 14, 2022 at 6:13 am #26387
Also, the circle with the “Wi.Help Providing” widget doesn’t appear in the the same section where the video doesn’t play, the third section.August 14, 2022 at 6:14 am #26388
Just realised that the testimonial widget doesn’t appear as well. I don’t understand it.August 14, 2022 at 6:54 pm #26390
Hi, any chance you can help me with this?August 15, 2022 at 3:07 am #26393
How long is the wait for your response it’s been more than 24 hours now and it’s probably night time there right now, so I have to wait another 12 hours. Don’t think that’s working great for us.August 15, 2022 at 3:57 am #26394
I keep finding more problems of the same type. The sticky menu also doesn’t work for visitors, only for me while I’m logged in.
August 15, 2022 at 9:12 am #26402
- This reply was modified 1 month, 1 week ago by Diankant.
About all your issues, please send the admin web account for me, I will check and try to help you.August 16, 2022 at 12:59 am #26430This reply has been marked as private.August 16, 2022 at 11:06 am #26444
The problem seems to be related to your SiteGround Optimizer plugin, I disabled it and now the problems are resolved.August 16, 2022 at 9:52 pm #26462
Thanks, will have to look into the plugin then.August 16, 2022 at 9:55 pm #26463
I just noticed that the video backgrounders dis not playing from the starting point given in the settings but rather from the start of the video as it did before.
What would be the reason? How can I play it from a specific starting point?
Thanks.August 16, 2022 at 10:02 pm #26464
#1. Please set up the video link excluding the starting point of the video. The start time of the video is set below: https://prnt.sc/krtH0yJVE5At
Of course, I’d say the plugin problem is because the internal optimization settings are conflicting with the theme, so it needs to be checked.
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