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Viewing 7 posts - 46 through 52 (of 52 total)
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  • #20192
    tienwi
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    #20210

    Hi again,

    I have set the Time on your website to +7, which coincides with my current local time GMT +7, and I can still book a tour on the same day as 1 hour away.

    Booking: https://prnt.sc/26vzovt
    Setup Time: https://prnt.sc/26vzpyg

    I don’t understand how you installed and checked that you can’t book a tour on the same day as before 1 hour???

    #20225
    tienwi
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    #20227
    tienwi
    Support Expired
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    #20238

    Hi,

    The time is calculated based on the time you install on the website, not the local time from the customer.
    Therefore, you need to set the time zone on the website to coincide with the customer’s local time.

    I have checked it again and it is still working properly, I will explain it to you one more time and will not provide further assistance in this regard.
    1. My local time is 10:49 AM (GMT+7) – 16-02: https://prnt.sc/26wnkz5
    2. Setup time on website is 22:49 (GMT -5) – 15-02: https://prnt.sc/26wnl9u
    3. When I book a tour, the time frame is calculated as the setup time on the website, and will display all the time frames for February 16th: https://prnt.sc/26wnmk9

    In case when the setup coincides with the time zone between the local time and the time on the website I presented to you above, it will be at least 1 hour depending on your settings.

    Hope you read and understand all the issues that I present so that we don’t waste time on this issue anymore.

    #20411
    tienwi
    Support Expired
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    #20443

    Ok,

Viewing 7 posts - 46 through 52 (of 52 total)

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