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Viewing 15 posts - 16 through 30 (of 53 total)
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  • August 10, 2022 at 1:44 pm #26253
    Fancyorwa
    Support Expired

    Reply To: Elementor Pro failed to load properly and is paused during recovery mode

    Kindly Elementor pro not working on both sites. keeps breaking the site.
    please assist.

    August 10, 2022 at 1:46 pm #26255
    Fancyorwa
    Support Expired

    ense in /home1/lobalez9/public_html/international/wp-content/plugins/elementor-pro/license/api.php on line 362

    Notice: Undefined index: license in /home1/lobalez9/public_html/international/wp-content/plugins/elementor-pro/license/api.php on line 362

    Notice: Undefined index: license in /home1/lobalez9/public_html/international/wp-content/plugins/elementor-pro/license/api.php on line 362

    August 10, 2022 at 1:48 pm #26256
    Billy Nguyen

    Yes, Please send the Cpanel account or FTP account for me, I will check and try to help you.

    August 10, 2022 at 3:20 pm #26261
    Fancyorwa
    Support Expired

    Kindly Elementor pro not working well with the theme.
    Both sites

    August 10, 2022 at 3:25 pm #26262
    Fancyorwa
    Support Expired
    This reply has been marked as private.
    August 10, 2022 at 4:50 pm #26265
    Billy Nguyen

    I fixed this issue.

    I will only support you for 1 domain only, for other domains please update yourself or buy additional purchase code to support both domains.

    August 10, 2022 at 10:48 pm #26277
    Fancyorwa
    Support Expired

    Dear Billy,

    Kindly note we only have one domain that serves our two sites.
    Kindly check on globalexpeditionsandsafaris.com/africa, when you open any tours, no information is available, all the setup we had done on the home page has disappeared, and our blog on the home page is not also available.
    Kindly the bugs on the theme are really slowing us down. can this be sorted, please?

    August 11, 2022 at 9:41 am #26294
    Billy Nguyen

    The problem is that you are using 2 websites with different content, and we cannot support you 2 websites at the same time.

    Once again, we will only support you 1 website with 1 purchase code you provide.
    Please select the website you want to support, we will only support the website you announced.

    August 11, 2022 at 7:46 pm #26315
    Fancyorwa
    Support Expired

    Kindly the terms state that the theme only supports one domain and not stated it only supports one website.
    PLEASE fix globalexpeditionsandsafaris.com/africa.

    August 12, 2022 at 9:41 am #26334
    Billy Nguyen

    Ok, I fixed this page, please recheck: https://globalexpeditionsandsafaris.com/africa/

    August 12, 2022 at 11:40 am #26340
    Fancyorwa
    Support Expired

    Dear Billy,

    Thank you so much.
    Kindly note when we click on tour their is no description.

    5 DAYS 4 NIGHTS ISTANBUL & CAPPADOCIA HOLIDAY

    Please Assist.

    August 12, 2022 at 3:56 pm #26343
    Billy Nguyen

    I resolved this issue, please recheck your site.

    August 13, 2022 at 6:09 pm #26379
    Fancyorwa
    Support Expired

    Thanks Bill.

    August 15, 2022 at 8:59 am #26399
    Billy Nguyen

    Ok, let me know if you need to help.

    August 19, 2022 at 9:08 pm #26613
    Fancyorwa
    Support Expired
    This reply has been marked as private.
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