Viewing 14 posts - 1 through 14 (of 14 total)
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  • #6745
    Avatarbradbremner
    Supported

    I just changed the woocommerce currency from british pound to canadian dollar, and it messed up a lot of stuff on the site. Icons and symbols everywhere have been replaced with other things. Not sure why this would happen with a simple currency change, but hopefully you can tell me how to fix it! Please see the attached screenshot
    Currency change problem

    #6789

    Hi there,

    The problem might be that your hosting can’t read the icon’s code, so it shows an error. I have tried to fix some of the icons that are showing errors on your website. Please recheck and let me know if you need to help.

    #6843
    Avatarbradbremner
    Supported

    That looks much better, thank you!

    Here is another one I found, can you fix this as well please?
    Poco theme options icon problem

    #6881

    This problem may be caused by your server, which encodes special characters of the icon causing this error

    #6897
    Avatarbradbremner
    Supported

    There are many more problems like this throughout the site still. I have spoken with my hosting support, and they said it is not a problem on their end. I have 20 other sites hosted with them and this is the only one with this problem.

    #6899
    Avatarbradbremner
    Supported

    Here are some of the other ones:

    #6901
    Avatarbradbremner
    Supported

    #6902
    Avatarbradbremner
    Supported

    #6903
    Avatarbradbremner
    Supported

    #6923

    Hi,

    I have found the cause already, the problem is your Font Awesome plugin, which encodes icon characters.
    I turned this plugin off and now the website is working properly

    #6963
    Avatarbradbremner
    Supported

    Our hosting support added that plugin to help fix the problems in the first place. But there are still many areas with the icon problem still. Please go into the Poco options and you will see

    #6966

    No, I checked and when deactivated all the icons worked properly, exactly the problem caused by that plugin.

    You can double-check yourself by turning the plugin on and off

    #7011
    Avatarbradbremner
    Supported

    The plugin was not on the site before the problem occurred. It was added after to try to fix. It is turned off right now, and there are still problems with the icons. Please go into the Poco options and look at the menu tabs

    #7029

    I checked and it works normally.: https://prnt.sc/10pk4ug

    Maybe before that you installed something in the plugin Litespeed cache leading to this error.

    The problem has been resolved, we should not argue further

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