March 13, 2021 at 8:49 am #6745
I just changed the woocommerce currency from british pound to canadian dollar, and it messed up a lot of stuff on the site. Icons and symbols everywhere have been replaced with other things. Not sure why this would happen with a simple currency change, but hopefully you can tell me how to fix it! Please see the attached screenshot
March 15, 2021 at 10:48 am #6789
The problem might be that your hosting can’t read the icon’s code, so it shows an error. I have tried to fix some of the icons that are showing errors on your website. Please recheck and let me know if you need to help.March 16, 2021 at 1:03 am #6843
That looks much better, thank you!
Here is another one I found, can you fix this as well please?
March 16, 2021 at 4:44 pm #6881
This problem may be caused by your server, which encodes special characters of the icon causing this errorMarch 16, 2021 at 11:50 pm #6897
There are many more problems like this throughout the site still. I have spoken with my hosting support, and they said it is not a problem on their end. I have 20 other sites hosted with them and this is the only one with this problem.March 16, 2021 at 11:53 pm #6899
Here are some of the other ones:March 16, 2021 at 11:53 pm #6901March 16, 2021 at 11:53 pm #6902March 16, 2021 at 11:54 pm #6903March 17, 2021 at 1:28 pm #6923
I have found the cause already, the problem is your Font Awesome plugin, which encodes icon characters.
I turned this plugin off and now the website is working properlyMarch 18, 2021 at 3:47 am #6963
Our hosting support added that plugin to help fix the problems in the first place. But there are still many areas with the icon problem still. Please go into the Poco options and you will seeMarch 18, 2021 at 9:28 am #6966
No, I checked and when deactivated all the icons worked properly, exactly the problem caused by that plugin.
You can double-check yourself by turning the plugin on and offMarch 19, 2021 at 12:32 am #7011
The plugin was not on the site before the problem occurred. It was added after to try to fix. It is turned off right now, and there are still problems with the icons. Please go into the Poco options and look at the menu tabsMarch 19, 2021 at 10:48 am #7029
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