Your account expired support, please renew to get your support.

HomePage › Forums › Themes Support › Freshio – Organic & Food Store WordPress Theme › Documentation is very poor

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 12, 2021 at 5:08 am #7918
    aocastore
    Support Expired

    Hi!
    I ask for a decent documentation, because the existing documentation is very poor and almost inexistent.
    Send user and password for you to make changes like i see in another posts is not an option.
    If there is not same good documentation, i will request my money back at Themeforest.

    April 12, 2021 at 8:37 am #7935
    Billy Nguyen

    Hi there,

    The documentation provides basic settings that you can customize and use.
    The problem is not in the document or the problem cannot be solved by itself you can contact us for assistance.

    Your web admin account is secure when you send it to us, that’s not a problem. We have supported a lot of customers in that way and they are very satisfied.

    If you do not trust it, you can ask questions and we will review and guide you.

    Regreat.

    April 12, 2021 at 7:39 pm #7974
    aocastore
    Support Expired

    The features section in Themeforest site says “Well Documented” what is not true.
    I have see too that you have deleted another post my about differences between the downloable files and demo site.
    I need that the downloable files been like yours demo site and i hope that you can help me with this.

    Thaks

    April 13, 2021 at 9:55 am #7996
    Billy Nguyen

    Hi again,

    I see 2 of your topics have similar content, so I deleted 1 topic and supported all of your issues on this topic.

    Import demo: Please send Admin web account for me, I wil check and try to help you.

    April 14, 2021 at 5:57 am #8044
    aocastore
    Support Expired
    This reply has been marked as private.
    April 14, 2021 at 6:00 am #8045
    aocastore
    Support Expired

    Important that i can chage between all home templates after you have done your job. So, i need a full demo data.

    Thanks

    April 14, 2021 at 10:22 am #8050
    Billy Nguyen

    Hi,

    I have just installed demo for you, please recheck and let me know if you need to help.

    April 14, 2021 at 5:20 pm #8103
    aocastore
    Support Expired

    Hi,

    Shopping fullwidth and shopping listview are pointed to external URL. Can you set this for me?

    Thanks

    April 14, 2021 at 5:25 pm #8105
    aocastore
    Support Expired

    My Account also is broken, returnig 404.

    April 14, 2021 at 5:29 pm #8106
    Billy Nguyen

    #1. That is the link of the pages on the demo, I deleted it already
    #2. My account page: I have just setup this page, please recheck

    April 14, 2021 at 7:32 pm #8111
    aocastore
    Support Expired

    Now its seems ok.

    Thanks

    April 16, 2021 at 10:23 am #8167
    Billy Nguyen

    Ok, let me know if you need to help and if you like our theme, please vote 5 stars for our team.

    Thanks and have a nice weekend.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.