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Viewing 15 posts - 1 through 15 (of 23 total)
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  • #18384
    margaretlarvie
    Support Expired

    Hello, how can I remove some items on the header? Like the login and account details?

    #18392

    Hi you,

    Please go to Home page -> hover to Edit with Elementor -> Click HeaderBuilder: https://ibb.co/DkRLm8J

    Click Item Login and delete: https://ibb.co/9WvGYSH

    #21565
    margaretlarvie
    Support Expired

    Billy your support is pathetic!!!! It’s been 3 months of me trying to get support for this theme and nothing!!! and you’ll ask me to purchase an extension of support after the 6 months expire!!!! I need support from your team ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    #21592

    Hi,

    Please let me know what you need help with.
    With the header editing problem, I sent you the instructions above, you don’t understand or can’t do it?

    If you don’t know how to edit, please let me know more about the problem you need to edit and attach the website admin login information, I will review and assist you.

    #21599
    margaretlarvie
    Support Expired

    I did try to do what you said, but it didn’t work. I sent a message previously but no response, that’s why I was getting frustrated with your support. Yes, please log in to help with two things:
    1. Number changed to 0755513260
    2. Remove the “my account” option

    #21600
    margaretlarvie
    Support Expired

    Number is +256 (0) 755513260

    #21604

    Please send Admin web account for me, I will check and try to help you.

    #21609
    margaretlarvie
    Support Expired
    This reply has been marked as private.
    #21623
    margaretlarvie
    Support Expired

    you take too long to respond to requests Billy. I’m not happy with your support

    #21641

    Sorry for late response,

    I have just resolved all issues, please recheck your site.

    #21987
    margaretlarvie
    Support Expired

    It’s okay now. Thank you

    #22003
    margaretlarvie
    Support Expired

    Hello, kindly remove the telephone number on the header. Thanks

    #22005
    margaretlarvie
    Support Expired
    This reply has been marked as private.
    #22039

    Ok, let me know if you need to help.

    #22045
    margaretlarvie
    Support Expired

    Hello, on the contact us page, how do I indicate the sender email on the “from email” field response part?

Viewing 15 posts - 1 through 15 (of 23 total)

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