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  • #11102
    Marc
    Support Expired

    Hello
    We purshased the theme Freshio.
    Elementor is bundled but not activated as pro version. Do I need to buy it to use the theme ?

    Thanks a lot
    Best regards

    #11123

    Hello @Marc,

    The Elementor Pro version used in this theme only has limited features if you don’t use a purchase code.
    We still make sure this plugin works properly on your website without having to buy a paid version.

    Let me know if you need to help.

    #11167
    Marc
    Support Expired

    Hello Billy,

    Thanks for your reply.

    In my case I want to use the landing page Home 1. But I can’t because elementor product component are locked, so New products, Best sales,… can’t be used.
    In that case do I need to buy elementor Pro ?
    Is there a way to pick up the woocommerce native components in an elementor page (maybe shortcodes widget) ?

    Thanks !

    #11183

    Hi,

    Please send Admin web account for me, I will check and help you.

    #11294
    Marc
    Support Expired
    This reply has been marked as private.
    #11305

    Hi again,

    I was updating the Elementor Pro plugin for you when I had a little problem.
    Please login to your hosting or via FTP to the functions.php file ( child-theme ), delete the code:

    add_action('init', function(){
    ...
    });

    Then let me know so I can update the plugin for you.

    Or provide a Hosting account or FTP account for me, I will fix this for you

    #11394
    Marc
    Support Expired

    Hi,
    The function has been deleted.

    thznks

    #11406

    Hi again,

    I have just updated Elementor Pro latest version for your site, please recheck.

    #11446
    Marc
    Support Expired

    Thanks !
    Sorry, But I can’t use the page home 1.
    I made some changes on this page before, is there a way to renitialize this page ?

    When I try to load it i get an error message :
    “Sorry, the content area was not found in your page. You must call
    the_content function in the current template, in order for Elementor to work on this page.”
    If I load it in safe mode, then the elementor pro componements are locked.

    #11466

    Hi,

    I fixed all issues, please recheck.

    Please don’t setup Shop page = Homepage, you won’t be able to edit the home page with elementor.

    #11500
    Marc
    Support Expired

    Thanks a lot Billy !

    I really appreciated your help.

    #11518

    Ok, keep contact with us when you need to help.

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