Elementor plugin not working

[Nagesh]

Hi
I have purchased your theme yesterday installation was done with demo content but while trying to edit the pages elementor is not loading can you kindly help me on that asap
Thank you

• This topic was modified 2 years ago by Billy Nguyen.

[Billy Nguyen]

Hi,

I checked the edit with Elementor section and it is working fine: https://ibb.co/yq0zFGP

However, your website is currently using PHP version 8.0, this version is not currently compatible with themes and plugins, so it may cause some errors when you use it. Please downgrade your PHP version to 7.4 for a more stable website

[Nagesh]

Im still facing the same issue unable to edit elementor and even I downgraded PHP to 7.4 when I m trying to edit the section its going to safe mode

[Billy Nguyen]

Hi,

I’m still editing your website perfectly normal: https://ibb.co/hZgjRpC

[Nagesh]

Is there any option for you to connect to my system through any desk or any other platform for you its working good don’t know why is not opening in my system so kindly help me on this asap thank you

[Nagesh]

Do we need SSL or anything is it possible to help remotely

[Nagesh]

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: MySQL Community Server – (GPL) v5.7.36
PHP Version: 8.0.13
PHP Memory Limit: 128M
PHP Max Input Vars: 1000
PHP Max Post Size: 32M
GD Installed: Yes
ZIP Installed: No
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.9.2
Site URL: http://allinoneshop4u.com
Home URL: http://allinoneshop4u.com
WP Multisite: No
Max Upload Size: 32 MB
Memory limit: 40M
Max Memory limit: 256M
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Language: en-US
Timezone: 0
Admin Email: [email protected]
Debug Mode: Inactive

== Theme ==
Name: Freshio
Version: 2.1.5
Author: Duc Pham (Opal Team)
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.82 Safari/537.36

== Active Plugins ==
Additional Variation Images Gallery for WooCommerce
Version: 1.3.1
Author: Emran Ahmed

Creative Mail by Constant Contact
Version: 1.5.1
Author: Constant Contact

Elementor
Version: 3.6.1
Author: Elementor.com

Elementor Pro
Version: 3.6.4
Author: Elementor.com

Google Listings and Ads
Version: 1.11.1
Author: WooCommerce

Jetpack
Version: 10.7
Author: Automattic

MailPoet 3 (New)
Version: 3.85.0
Author: MailPoet

Slider Revolution
Version: 6.5.18
Author: ThemePunch

SVG Support
Version: 2.4.2
Author: Benbodhi

Template Library and Redux Framework
Version: 4.3.12
Author: Extendify

Variation Swatches for WooCommerce
Version: 1.1.19
Author: Emran Ahmed

Widgets for Google Reviews
Version: 8.2.2
Author: Trustindex.io <[email protected]>

WooCommerce
Version: 6.3.1
Author: Automattic

WPC Smart Compare for WooCommerce
Version: 4.2.7
Author: WPClever

WPC Smart Quick View for WooCommerce
Version: 2.8.4
Author: WPClever

WPC Smart Wishlist for WooCommerce
Version: 2.9.6
Author: WPClever

WP Reset
Version: 1.95
Author: WebFactory Ltd

== Must-Use Plugins ==
Elementor Safe Mode
Version: 1.0.0
Author: Elementor.com

WordPress automation by Installatron
Version:
Author:

== Elementor Experiments ==
Optimized DOM Output: Inactive by default
Improved Asset Loading: Inactive by default
Improved CSS Loading: Inactive by default
Inline Font Icons: Inactive by default
Accessibility Improvements: Inactive by default
Import Export Template Kit: Active by default
Additional Custom Breakpoints: Inactive by default
Hide native WordPress widgets from search results: Active by default
: Inactive by default
Flexbox Container: Inactive by default
Default to New Theme Builder: Active by default
Landing Pages: Active by default
Color Sampler: Active by default
Favorite Widgets: Active by default
Admin Top Bar: Active by default
Page Transitions: Active by default
Form Submissions: Active by default
Scroll Snap: Active by default

== Log ==

Log: showing 16 of 162022-03-22 21:46:54 [info] elementor-pro::elementor_pro_updater Started
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _on_each_version Start
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _on_each_version Finished
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_3_0_nav_menu_icon Start
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_3_0_nav_menu_icon Finished
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_3_0_recalc_usage_data Start
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_3_0_recalc_usage_data Finished
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_5_0_price_list Start
2022-03-22 21:46:54 [info] Elementor Pro/Upgrades – _v_3_5_0_price_list Finished
2022-03-22 21:46:54 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.1.1’,
‘to’ => ‘3.6.4’,
)]
2022-03-22 21:46:54 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.1.1’,
‘to’ => ‘3.6.4’,
)]
2022-03-24 13:51:08 [info] elementor::elementor_updater Started
2022-03-24 13:51:08 [info] Elementor/Upgrades – _on_each_version Start
2022-03-24 13:51:08 [info] Elementor/Upgrades – _on_each_version Finished
2022-03-24 13:51:08 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.6.0’,
‘to’ => ‘3.6.1’,
)]
2022-03-24 13:51:08 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.6.0’,
‘to’ => ‘3.6.1’,
)]

JS: showing 1 of 1JS: 2022-03-22 21:47:40 [error X 21][http://allinoneshop4u.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.6.0:2:336011] Blocked a frame with origin \”http://allinoneshop4u.com\” from accessing a cross-origin frame.

PHP: showing 3 of 3PHP: 2022-03-24 03:21:56 [warning X 1][/home/wl727bv8wxqt/public_html/allinoneshop4u.com/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined array key “title” [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
PHP: 2022-03-24 03:24:54 [warning X 1][/home/wl727bv8wxqt/public_html/allinoneshop4u.com/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
PHP: 2022-03-25 02:19:55 [notice X 1][/home/wl727bv8wxqt/public_html/allinoneshop4u.com/wp-content/plugins/elementor/includes/managers/image.php::87] Trying to access array offset on value of type bool [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]

== Elementor – Compatibility Tag ==

Elementor Pro: Compatible

== Elementor Pro – Compatibility Tag ==

[Billy Nguyen]

As mentioned above, the current PHP 8.0.13 version is not compatible with plugins and themes, so it will cause errors if you use this version of PHP for your website.
Please downgrade your PHP version to 7.4 for the website to work properly

[Nagesh]

Hi Billy
I did the same on the first day when you have told me about it but even though it’s not working going to safe mode don’t know why I m facing this never faced any issue like this before on paid themes. Please do need full

[Billy Nguyen]

Please check and send Admin web account for me again, I can’t login to admin dashboard.

[Nagesh]

This reply has been marked as private.

[Nagesh]

Hey Billy I think the issue was not getting solved its taking a lot much time to solve I never faced any issues like this with paid theme and the problem is not solved at from past 1 week

[Nagesh]

If it’s not possible to solve the issue I would like to take a refund from you guys as you can cancel the theme subscription I m not satisfied with services at all thank you

[Nagesh]

Its been 48 hours but didn’t got any response from you???

[cttech]

Maybe this banner will help you understand what’s going on:

Notification: From 29 March to 1 April 2022, we have a 4-day vacation, so there is a bit late in replying to your ticket. We will try our best to get back to you as soon as possible. Sorry for this inconvenience.

[Author]

Posts