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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #7862
    julian
    Support Expired

    Hello,

    I have the same problem. I can’t update this plugin and it say that is not activated

    #7865

    Hi,

    About this issue, please send Admin web account for me, I will check and try to help you.

    #7881
    julian
    Support Expired

    Hello,

    It seems that everything is ok now.
    The license is active “Status: active” and the plugin is updated even if a few steps before, when I try to update the plugin, it shows me a denied access error.
    Thank you anyway.

    #7882
    julian
    Support Expired

    Hello,

    Seams that new version of Elementor pro exist and I can’t update. I got this error

    Update failed: Download failed. Unauthorized

    How do I update this plugin?

    #7900

    Hi again,

    We bought an extended license to be able include it in our theme, and we own only one license key (as well as in case with single license), theme buyers are not allowed to use that key. But, don’t worry, Plugin Elementor Pro still working in your site.
    To update new version, please deactive current plugin, download new plugin at http://source.wpopal.com/plugins/new/elementor-pro-3.x.zip and re-install

    #13255
    julian
    Support Expired

    Hello,

    How can I update to version 3.3.1 ?

    #13271

    Step 1: Deactivate current version plugin -> delete this plugin

    Step 2: Download new version plugin at http://source.wpopal.com/plugins/new/elementor-pro-3.x.zip

    Step 3: Install new version plugin and activate this plugin

Viewing 7 posts - 1 through 7 (of 7 total)

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