Elementor Pro failed to load properly and is paused during recovery mode

[ginestrawatson]

See error below. If i disable the plugin then my store (WooCommerce) doesn’t show. Only let’s me log in via recovery mode.

An error of type E_ERROR was caused in line 48 of the file /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php. Error message: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:48
Stack trace:
#0 /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(48): ReflectionClass->getMethod()
#1 /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(129): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc()
#2 /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url()
#3 /home/689046.cloudwaysapps.com/dykmsuxxpw/public_html/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules

• This topic was modified 1 year, 8 months ago by ginestrawatson.

[Billy Nguyen]

Hello,

Please send the Cpanel account or FTP account for me, I will check and try to help you.

[ginestrawatson]

This reply has been marked as private.

[ginestrawatson]

Hopefully they sent privately. Let me know if you have any issues – thank you!

[ginestrawatson]

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[Billy Nguyen]

Hello,

I fixed this issue, please recheck.

Please do not update the Elementor plugin to a new version, currently there is a conflict related to this plugin so you cannot use the new version for your website.

[ginestrawatson]

This reply has been marked as private.

[ginestrawatson]

This reply has been marked as private.

[Billy Nguyen]

I fixed this issue, please recheck your site.

[ginestrawatson]

awesome! thank you so much. what caused the issue with the sidebar showing up at the bottom of the pages?

[Billy Nguyen]

There are a few widgets that are redundant due to being dragged to the sidebar. I removed it from the sidebar.

[Author]

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