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  • #9014
    alejo
    Support Expired

    Hi, I have a problem activating the theme. I can install it without problems, but when I try to activate it, it gives me an error and it does not load the web or the administrator. And by email he sends me this error:
    —————————–
    Hello!

    Since version 5.2 of WordPress there is a built-in functionality that detects when a plugin or theme causes a fatal error on the site and alerts you through this automatic email.

    In this case WordPress caught a bug in the Smarthaus theme.

    First visit your website (http://www.saitekcontrol.com.ar/test/) and see if there are any visible problems. Then visit the page where the error was detected (http://www.saitekcontrol.com.ar/test/test/wp-admin/customize.php?theme=smarthaus&return=http%3A%2F%2Fwww.saitekcontrol.com .ar% 2Ftest% 2Fwp-admin% 2Fthemes.php) and check if there are any visible problems.

    Contact your hosting for assistance to investigate more about this error.
    —————————-

    Can you help me solve it?
    Thanks

    #9082

    Hi there,

    About this issue, please send Hosting account for me, I will check and try to help you.

    #9179
    alejo
    Support Expired
    This reply has been marked as private.
    #9191

    Hi again,

    I fixed this issue, but your website use PHP: 7.1.32, Woocommerce and some other plugins require PHP version 7.3 to work properly, so please contact your hosting provider to update your PHP version to> = 7.3

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