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  • #9014
    Support Expired

    Hi, I have a problem activating the theme. I can install it without problems, but when I try to activate it, it gives me an error and it does not load the web or the administrator. And by email he sends me this error:

    Since version 5.2 of WordPress there is a built-in functionality that detects when a plugin or theme causes a fatal error on the site and alerts you through this automatic email.

    In this case WordPress caught a bug in the Smarthaus theme.

    First visit your website ( and see if there are any visible problems. Then visit the page where the error was detected ( .ar% 2Ftest% 2Fwp-admin% 2Fthemes.php) and check if there are any visible problems.

    Contact your hosting for assistance to investigate more about this error.

    Can you help me solve it?


    Hi there,

    About this issue, please send Hosting account for me, I will check and try to help you.

    Support Expired
    This reply has been marked as private.

    Hi again,

    I fixed this issue, but your website use PHP: 7.1.32, Woocommerce and some other plugins require PHP version 7.3 to work properly, so please contact your hosting provider to update your PHP version to> = 7.3

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