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HomePage Forums Themes Support Triply – Tour Booking WordPress Theme Error Page while trying to edit tour post

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  • #29648
    Motyz
    Support Expired

    Hello Billy,
    Hope you’re doing good?
    We are facing an error within our site – while trying to edit a tour object
    We can’t load the editing page since we’re getting error 500- first it was trying to load but couldn’t, now we get the error.
    I have uploaded the Latest Theme update but it couldn’t fix it.
    I Have tried to disable all plugins but it didn’t fix either.
    Our Host showed me syntax error with
    1) register taxonomy – functions.php on line 5835
    hope you can help us here
    Thanks
    Moty

    #29667

    Hi,

    Please take a screenshot of the error message you’re getting, I’ll look into it and fix it for you.

    #29669
    Motyz
    Support Expired
    This reply has been marked as private.
    #29684

    Hi,

    #1. Your taxonomy contains special characters in the slug that WordPress does not allow, so it causes an error.
    You need to reset them with Latin letters that do not contain special characters: https://prnt.sc/oJcw5jmik84y

    #2. You are misunderstanding the classification of Booking categories here.
    This category section is for classifying bookings of Tour, hotel, Event… not for classifying bookings of the same type of Tour that you are setting up.
    You only need to create 1 category, Tour is enough.
    For the categories you want to categorize, you’ll have to create a new taxonomy (for example, a tour category), and then add these categories to the taxonomy of your choice.

    Please note this to avoid causing errors.
    Temporarily I deleted all taxonomy slugs containing special characters and deleted the Booking Categories -> leaving the only category as Tour.

    #29702
    Motyz
    Support Expired
    This reply has been marked as private.
    #29715

    Hi,

    In the config section of the All Items widget, if you want to display by location, you will have to choose according to the configs below: https://prnt.sc/lgF95eFozjES

    #29743
    Motyz
    Support Expired

    Thank you much Billy for the help and support
    Wish you all the best,
    Moty

    #29758

    Happy to help you!

    Let me know if you need to help and hope you will vote 5 stars for our theme.

    Thanks./

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