Failed importing demo content

[RositaPaparelli]

Hi,
I have created a new site that implements Triply theme. I have then clicked on “Theme setup” to import demo content. But the procedure as failed: some contents have been imported but the layout is totally misconfigured.

I have to say that the same problem happened on a former installation of the theme on another site.

Can you please verify?

Thanks in advance for the support.

[Billy Nguyen]

Hi,

I have just imported demo for you, please recheck your site.

[RositaPaparelli]

Thank you very much for the help, can you please explain me what the problem was? I cannot understand why any import attempts I have made had failed…

[Billy Nguyen]

HI,

In the process of importing data, there may be some errors that lead to unsuccessful import or display errors.
As your problem, can be fixed by the following: https://pavothemes.com/forums/topic/how-to-fix-layout-breakage-when-importing-demo-data/

Or reset data, delete all faulty plugins and data and proceed to import data from scratch.

[Author]

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