Tagged: Fatal Error - WooCom
December 29, 2020 at 4:09 pm #3049
After setting up WP and installing the Freshio theme I receive an Fatal Error.
I used the theme before so I’m not sure why this is happening?
I checked together with an Siteground engineer and he confirmed the combination with woocommerce plugin is giving this error. However, I used the theme before in combination with WooCommerce and was working fine.
At this moment I have created a new WP+WooC site, uploaded the theme (NOT INSTALLED) so you guys can look into it.
Can you guys please help me?
MarkDecember 29, 2020 at 4:14 pm #3053
Please send full admin web account for me( user + password), I will check and help youDecember 29, 2020 at 6:13 pm #3058
Did you receive my email?
ThanksDecember 29, 2020 at 6:16 pm #3059
With log in infoDecember 30, 2020 at 12:25 am #3062
Hi guys, I have no idea if someone is working on my issue? Can you please reply?December 30, 2020 at 2:01 am #3066
Sorry just saw the 1 working day time frame..December 30, 2020 at 8:57 am #3077
Sorry for the late response. About your issue, please send Admin web account for me via this topic ( Set as private reply)
– Link login admin
– PasswordDecember 30, 2020 at 1:10 pm #3085This reply has been marked as private.December 30, 2020 at 1:27 pm #3086
I checked your site, please send Cpanel account for me, I need to fix it.December 30, 2020 at 2:00 pm #3088
Not sure what CPanel means?
Is this the admin account of Sitegrond?
MarkDecember 30, 2020 at 2:02 pm #3089
Yes, it means account to login into your hosting. Please send it for me, I need to fix codeDecember 30, 2020 at 2:15 pm #3090This reply has been marked as private.December 30, 2020 at 2:29 pm #3091
Please check your site, I fixed it and install demo for you.
Let me know if you need to help and don’t forget vote 5 stars for our team.
Many thanks!December 30, 2020 at 2:32 pm #3092
That sounds great Billy!
Just saw an update from the theme as well. Am I able to update or do I get the same issue then?
Will check the site straight away when I’m back home.
Thanks a lot for all!!December 30, 2020 at 2:36 pm #3093
I updated the latest version theme for you, so that you don’t need to update again.
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