HomePage › Forums › Themes Support › Freshio – Organic & Food Store WordPress Theme › Header questions.
- This topic has 17 replies, 2 voices, and was last updated 2 years, 6 months ago by Billy Nguyen.
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August 31, 2021 at 7:20 pm #14432forwardSupport Expired
Dear support team,
1. How can I update the background header with the color #043560, I tried to do it under the header options colors but it didn’t work.
2. The up-right icons of “account” and “favorites” are not opening the right page. The link is not working.
3. When I go to the account icon and then click on Create an account, nothing happens, it stays on the same page.
4. How can I use the original header and footer, only for the shop page? Fo the rest of the web pages, I want another header.
September 1, 2021 at 4:45 pm #14469Hi you,
#1. Please take a photo screenshot about this issue, I will check and try to help you.
#2, 3. I fixed this issue, please recheck.
#4. You must use the header + footer builder of Elementor.
Please follow guide at How to Create Headers & Footers in WordPress
September 1, 2021 at 11:50 pm #14486forwardSupport ExpiredHi
Thank you,#1. If you see the logo in the header, it has a blue background, I am looking to apply this blue background in all the header, can you indicate to me how to do it or try this change for me?
#4. I am going to my templates, edit with elementor as described here https://www.youtube.com/watch?v=HsFBi-u_XdM but I am not finding the display conditions options to include or exclude the header from specif pages.
Thank you.
September 1, 2021 at 11:58 pm #14487forwardSupport ExpiredI applied this css in custom css child but it didn’t work.
.header-2 .header-bottom {
background-color: #043560 !important;
}Please let me know if there is another way or how to do it, just looking to apply tht blue color as background in the header.
September 2, 2021 at 11:53 pm #14516forwardSupport ExpiredHi, just doing a brief follow-up, thank you.
September 3, 2021 at 6:00 pm #14551Good job!
Let me know if you need to help.
September 4, 2021 at 4:17 am #14565forwardSupport ExpiredYes, you haven’t answered my question, can you give me a hand please fixing the background color of the header?
September 4, 2021 at 3:41 pm #14582Oh sorry, I have just changed background-color for your header, please recheck.
September 5, 2021 at 4:27 am #14604forwardSupport ExpiredHeader options still don’t work.
The favorite and Wishlist links are broken again.Can we please do a quick zoom call to share my screen?
It has been more than a week and I am still facing the same problems.September 6, 2021 at 5:42 am #14610forwardSupport ExpiredI already solved the header issue using original headers from elementor; the header options and colors customizable from your plugin options don’t work properly.
1. On the other hand, my home page can not be edited in elementor (drag and drop doesn’t work) due to the following errors showed in the chrome console during edition:
Failed to load resource: net::ERR_CONNECTION_REFUSED
h5_shape-1.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
h5_shape-2.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
h5_shape-3.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSED
favicon.ico:1 GET https://mydomain../favicon.ico 404Can you please fix this issue so I can use the elementor builder on my home page ?
2. Can you please install the child theme, for some reason is not there anymore.
3. Can you please, fix again the woocommerce favorite, wishlist, and shop options? Links are broken again, it looks like any time I change the header from your options plugin, the links get broken.
4. If I create my own header, how can I add these three icons to my header?
5. In Elementor, when I explore freshio icons, they seem to be broken, they don’t load.
September 6, 2021 at 5:42 pm #14636Hi again,
#1. I fixed this issue,
#2. I installed child-theme and activated for you.
#3. I resolved this issue
#4. We do not support header builder for this theme, so if you create your own header builder, there will be no header widget icons.
#5. It still works normally: https://prnt.sc/1rdv8if
September 6, 2021 at 7:42 pm #14646forwardSupport ExpiredDear Billy ,
Thank you very much for your support. I will check it.
6. I reset the colors from the options plugin but the checkout button under the card still have a weird blue color and orange color in the text. And, the lime at the top is missing. Can you help me with this please ?
Thank you.
September 6, 2021 at 8:04 pm #14647forwardSupport Expired#3. About the header issue, I am still having issues, if you switch header, nothing happens, it is like only one header style is working; additionally, I am enabling search icon, wishlist and the other options for the header but they are not being displayed.
September 7, 2021 at 11:50 am #14662HI,
Login token has expired, I can’t log in to your website, please send me login account
September 8, 2021 at 10:54 am #14688forwardSupport ExpiredHi,
Please try again, I extended the token.#7 Additionally from my last questions, can you please help me remove the sidebar and navigation bar marked here: https://prnt.sc/1rj9ogu
#8 and apply the colors on the shop page as follows:
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