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HomePage › Forums › Themes Support › Freshio – Organic & Food Store WordPress Theme › I can not edit any pages or products with Elementor

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  • October 22, 2021 at 3:49 am #16333
    Kosiii
    Support Expired

    Elementor doesnt work at all, and Elemtor Pro throws error messages and it causes even more problemts.

    Wordpress asks for an update of Elementor Pro and I can not do that as the plugin I download from Themeforest is not the equivalent latest version of Elementor.

    I need this fixed asap!

    October 22, 2021 at 6:46 am #16334
    Kosiii
    Support Expired
    This reply has been marked as private.
    October 22, 2021 at 9:39 am #16341
    Billy Nguyen

    Hi you,

    Please send Admin web account for me, I will check and try to help you.

    October 22, 2021 at 1:39 pm #16356
    Kosiii
    Support Expired
    This reply has been marked as private.
    October 22, 2021 at 2:08 pm #16360
    Billy Nguyen

    Hi again,

    I have just fixed all issues, please recheck.

    October 22, 2021 at 8:05 pm #16383
    Kosiii
    Support Expired

    Can you share what you did exactly? Will be helpful for future issues or even for others having the same trouble.

    Thank you

    October 25, 2021 at 11:11 am #16438
    Billy Nguyen

    Hi you,

    You need to update elementor pro to the latest version and activate it.

    Currently to update elementor, please download the latest version at: Elementor Pro
    then install this downloaded plugin for your website.

    About activating this plugin, I have activated it for you now, but this is a developer version, so it will limit some features such as live update, get templates from the Elementor library. To use it fully you will have to buy this version.

    October 27, 2021 at 3:32 pm #16602
    Kosiii
    Support Expired

    Hi. Elementer pro is supposedly part of the package with the theme. Do you mean it is not part of it? I would not buy the theme if I had to buy an extra license for this plugin. Can you or someone else clarify this??

    October 27, 2021 at 5:02 pm #16605
    Billy Nguyen

    Hi,

    We use Elementor Pro developer version, it will be limited in some features compared to the full Elementor Pro version. This plugin is still working without any purchase, it only limits some features like live update, get template from elementor library.

    January 4, 2022 at 5:08 am #18848
    Kosiii
    Support Expired
    This reply has been marked as private.
    January 4, 2022 at 11:27 am #18866
    Billy Nguyen

    Hi you,

    Please check and send admin web account for me again, I can’t login to admin dashboard.

    January 4, 2022 at 2:49 pm #18879
    Kosiii
    Support Expired
    This reply has been marked as private.
    January 4, 2022 at 8:18 pm #18895
    Kosiii
    Support Expired

    Did you check?

    January 5, 2022 at 10:11 am #18919
    Billy Nguyen

    Hi again,

    Please go to Cpanel dashboard -> File manager -> File wp-config.php -> find code define( ‘WP_DEBUG’, true ); => Edit to define( ‘WP_DEBUG’, false );

    • This reply was modified 2 years, 3 months ago by Billy Nguyen.
    January 5, 2022 at 2:59 pm #18933
    Kosiii
    Support Expired
    This reply has been marked as private.
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