I hope everyone in your team is well and in good spirits.
I wanted to say that first when creating an account I accidentally created a new account on WordPress so now the account is linked to my personal account rather than the main WordPress account that is for my business.
Secondly, after the first installation, I was able to edit the pages but then after installing the child theme suddenly everything was looking different and I was not able to make any more changes.
Then I reinstalled the theme and after that, I faced an issue where I was not able to edit the pages anymore.
I would really appreciate your help to allow me to relink my purchase code to the right account first and then help me to fix the error I had while editing the theme.