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Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 8, 2021 at 12:07 am #4951
    Mirjana_b
    Support Expired

    Hello,

    I get this error about my license. Could you please help me out?

    Your license key doesn’t match your current domain. This is most likely due to a change in the domain URL of your site (including HTTPS/SSL migration). Please deactivate the license and then reactivate it again.

    February 8, 2021 at 9:29 am #4961
    Billy Nguyen

    Hi there,

    Please check your admin web account, I can’t login your site.

    February 8, 2021 at 2:07 pm #5014
    Mirjana_b
    Support Expired

    What do I need to check exactly?

    February 8, 2021 at 2:22 pm #5016
    Billy Nguyen

    Please check your account again: https://prnt.sc/yorleo

    February 8, 2021 at 2:45 pm #5020
    Mirjana_b
    Support Expired

    I can’t get in..

    February 8, 2021 at 2:49 pm #5021
    Billy Nguyen

    I said that you check your account to login to the admin section of your website, the information you sent me can not login.
    Do you understand?

    February 8, 2021 at 2:51 pm #5022
    Mirjana_b
    Support Expired

    Ok. I just logged in. What next?

    February 8, 2021 at 2:52 pm #5023
    Billy Nguyen

    I NEED TO LOGIN YOUR ADMIN SITE TO CHECK, PLEASE PLEASE CHECK AND SEND ADMIN WEB ACCOUNT FOR ME AGAIN/

    DO YOU UNDERSTAND?

    February 8, 2021 at 2:56 pm #5025
    Mirjana_b
    Support Expired
    This reply has been marked as private.
    February 8, 2021 at 3:00 pm #5027
    Billy Nguyen

    And Password to login?

    February 8, 2021 at 3:02 pm #5028
    Mirjana_b
    Support Expired
    This reply has been marked as private.
    February 8, 2021 at 3:05 pm #5030
    Billy Nguyen
    This reply has been marked as private.
    February 9, 2021 at 1:27 am #5068
    Mirjana_b
    Support Expired

    I followed your steps, but it’s still not working. Could you please do this for me?

    February 9, 2021 at 9:12 am #5086
    Billy Nguyen

    You mean it is impossible to license activation for Elementor Pro version: https://prnt.sc/ys7xcp?/

    PLEASE, PLEASE READ AGAIN:

    “About issue: “License Invalid”, We bought an extended license to be able include it in our theme, and we own only one license key (as well as in case with single license), theme buyers are not allowed to use that key. ”

    Your current version of Elementor Pro is still active on the website, if you want to activate the license, you must purchase the premium version.

    Do you understand????/

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