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HomePage Forums Themes Support Triply – Tour Booking WordPress Theme My date picker loads with all dates non selectable and cannot go forward

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #17243
    imsnk8
    Support Expired

    Hi

    Glacier Express


    I recently purchased the theme and installed following the installer guidelines, however, my date picker does not load with any selectable date and does not even go forward to next month.

    Please help

    #17264

    Hi you,

    I have just fixed this issue, please recheck and let me know if you need to help.

    #17266
    imsnk8
    Support Expired

    Hi Billy,
    It works now, thank you so much.
    May I know what caused this issue? I need to give a client demo and just want to make sure it doesn’t happen with me again when I create a new booking object.

    Regards
    Sanket

    #17281
    This reply has been marked as private.
    #17330
    imsnk8
    Support Expired

    Hi Billy,
    I am not sure my BA calendar issue is completely fixed
    I am not able to set custom prices and rules, when I try it does not load the calendar for the “date from” and “date to” fields.
    I am also unable to edit and existing rules

    please see the video attached.
    https://watch.screencastify.com/v/VptZJNxzCfODCVz8RT14

    Thank you for your time and support

    #17358

    I have checked this issue and it is working properly, please clear your browser cache and check again: https://ibb.co/9yFrNBD

    #17396
    imsnk8
    Support Expired

    test reply

    #17397
    imsnk8
    Support Expired

    Hi Billy,

    I cannot post my comment after trying various times, I get duplicate reply detected but that is not the case
    so I will try and break my answer

    #17398
    imsnk8
    Support Expired

    The calendar does load however it does not let me edit those price sets and the conditions on them don’t work as well

    https://watch.screencastify.com/v/aahuOPRlPrSGeg4veu8q

    #17399
    imsnk8
    Support Expired

    as you can in the video, I made 3 test price sets, I could not edit any of them, and I made conditions of different prices when >1 guest and >2 guests. but it does not work and my prices remained the same for that time group.

    also, I don’t get options to select number of youth and children

    here is the product link

    Glacier Express

    Thanks again

    #17392
    imsnk8
    Support Expired

    HI Billy,
    Thanks for looking into it, calendar is working now however my set conditions don’t work and I cannot also edit the rules that are once created.
    please see the video below

    https://watch.screencastify.com/v/aahuOPRlPrSGeg4veu8q

    I added 3 test rules, could not edit any of them, I added a condition for >2 and for >1 guest, none of them affect my prices, also you can see in the video the for youth and children I don’t get options to select.

    here is the test product

    Glacier Express

    Thanks again.

    Glacier Express

    #17416

    Hi again,

    #1. Issue https://watch.screencastify.com/v/aahuOPRlPrSGeg4veu8q
    Currently this plugin does not allow to edit the option price, you will have to delete this option to create a new option price

    #2. Discount condition: you have not added this discount condition to the price option
    https://ibb.co/cF1QxrB
    It should be displayed like this: https://ibb.co/VpYnhtr

    #3. I don’t get options to select number of youth and children:

    You are choosing a maximum of 2 guests, so when you have selected 2 guests in the Adult option, the Youth and Children options will run out of numbers to choose from. Do you understand the problem?

    Maximum number of Guests: https://ibb.co/vLzPbk1

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