HomePage › Forums › Themes Support › Shopic – Multipurpose WooCommerce WordPress Theme › Need Help for Mega menu
- This topic has 40 replies, 2 voices, and was last updated 2 years, 5 months ago by Billy Nguyen.
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AuthorPosts
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March 9, 2021 at 5:22 pm #6573
Sorry, I have yet to find the solution to your problem, however I don’t think it has too much impact on the site. So you don’t have to worry too much. This issue also takes a long time for me to find the problem, I will correct it for you as soon as I find a solution.
Best regards,
September 30, 2021 at 10:18 am #15455sunil023Support ExpiredHi, Need small help as my catagory
working fine in website – Featured Categories
https://prntscr.com/1u2pst4In mobile view – Featured Categories In the circle is missing
https://prntscr.com/1u2q7p7earlier it was there..
https://prntscr.com/1u2qrrkCould you please guide me on how to fix this?
Looking forward to hearing from you.Best Regards,
SunilOctober 1, 2021 at 10:04 am #15498Hi you,
It looks like you have enabled this section to be hidden on tablets and mobile, so it is hidden on responsive devices: https://prnt.sc/1uavcw7
I have just resolved this issue, please recheck.October 1, 2021 at 11:04 am #15501sunil023Support ExpiredHi Billy,
Thanks well it was in small images side by side.
previous image-
https://prntscr.com/1uaymb8Not getting this point
https://prntscr.com/1uaytzgBest Regards,
SunilOctober 1, 2021 at 11:15 am #15507Looks like you updated the theme?
I have previously added this widget to your theme for you, updating your theme has lost this widget, so the display is problematic.
October 1, 2021 at 12:34 pm #15508sunil023Support Expiredcan you please fix this issue.
Best Regards,
SunilOctober 1, 2021 at 1:43 pm #15510Do you have an old website backup, here is the widget I customized for you, it’s not available in the theme.
October 1, 2021 at 2:04 pm #15513sunil023Support ExpiredYes I have do have backup
October 1, 2021 at 4:22 pm #15521Please send me a backup copy of the theme so I can check this widget again
October 5, 2021 at 6:20 pm #15669sunil023Support ExpiredDear Billy,
There is one more issue with images, are coming very big in size.
Can we fix that too for all imagesLooking forward to hearing from you.
Best Regards,
SunilOctober 7, 2021 at 2:32 pm #15737Hi again,
You upload product images, but do not optimize the quality, nor adjust the image to the same size or ratio so it can display well. It is unacceptable when checking your website, the image size is too long, while the width is too short 🙁
Please take steps to optimize images before uploading to the website.
1. Use a photo editing tool like photoshop to crop the image to 600x800px or 800x800px
2. Re-optimize image quality to reduce image sizeYour account has expired support, so please purchase the support package again for continued support.
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