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HomePage › Forums › Themes Support › Poco – Fast Food Restaurant WordPress Theme › Poco Banner Images not showing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 26, 2022 at 9:06 pm #22940
    thomasgut15
    Support Expired

    Hello – the background images to my Poco Banners suddenly stopped displaying after a year. They show when I am in Elementor mode, but do not show on public facing page.

    April 27, 2022 at 10:56 am #22975
    Billy Nguyen

    Hi you,

    Please take a photo screenshot about this issue and send Admin web account for me, I will check and try to help you.

    April 27, 2022 at 10:42 pm #23013
    thomasgut15
    Support Expired

    Hi Billy – Thank you. I tried replying but my reply is hidden. Please let me know if you received my message with the credentials. Thanks.

    April 28, 2022 at 10:00 am #23037
    Billy Nguyen

    Hi,

    We have not received your information.
    1. Please Set as private reply to your comment
    2. Comments with a link will be withheld when you submit, we will check and review this comment

    April 28, 2022 at 11:03 pm #23063
    thomasgut15
    Support Expired
    This reply has been marked as private.
    April 29, 2022 at 10:35 am #23069
    Billy Nguyen

    Hi,

    I fixed this issue, please recheck your site.

    April 30, 2022 at 6:16 am #23080
    thomasgut15
    Support Expired

    thank you, seems to be working now. What was the issue so I can avoid/troubleshoot it in the future if I have a similar problem?

    May 2, 2022 at 9:22 am #23098
    Billy Nguyen

    Hi again,

    The error is that you have not updated the latest Elementor and Elementor Pro versions, along with the process of updating data after updating the plugin.

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