It’s not normal, i use wp for over 50 site, and never use a plugin to set my mail.
This theme is so bad, i pay just for simply design, and spend lot of money to implement function with ton of plugin.
Very very deludent
This is completely normal with wordpress websites, there are some hosts that directly support configuring SMTP, no need to install more on the website, but most will have to install SMTP email for the website to perform the sending function. mail.
Our theme is basically fully functional, since you want to customize it further you will have to install additional plugins and code, that’s also completely normal. If a theme has everything when you install it, its price will be much higher than what we are selling on themeforest.,