HomePage Forums Themes Support Triply – Tour Booking WordPress Theme Problem with output of search results

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  • #23326
    leavv
    Supported

    How does the search result page work with new taxonomies and multiple choices? I added new taxonomies, but the search result page gives an error. The taxonomies are added to the booking categories and the booking objects have prices. The search results only works with not choosing any option.

    #23405

    Sorry for the late response.

    I still haven’t solved your problem at the moment, please wait more.

    #23452
    leavv
    Supported

    No problem. Do we need to add an extra plugin or to delete one? I just downloaded the Triply theme.

    #23649

    Hi again,

    Oddly enough, we tried everything but didn’t solve your problem. There are a few caveats:
    – We do not support Woocommerce plugin, using this plugin may lead to conflict with the theme
    – The newly created Custom Taxonomy has a rather large ID, for example:
    Language ID: 686895253
    Plaatsen ID: 686895230
    I don’t know if you interfered with customizing these IDs. Normally when creating taxonomy, this ID is just 2 or 3 numbers.

    The search problem only occurs when filtering by taxonomy, so I think the cause is that these taxonomy are abnormally generated.
    You can create a new white wordpress on this same hosting, then send me an account so I can test it with a demo from our side to check the cause.

    #23712
    leavv
    Supported
    This reply has been marked as private.
    #23724

    Hi,

    1. Your website does not allow installing new themes: https://prnt.sc/ghfUaYIykPiv
    2. Our theme does not support Woocommerce, so please remove all Woocommerce related plugins from the website.
    3. Using the server of wordpress.com is quite inconvenient, you can use a separate server to make it easier to use and customize.

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