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Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 6, 2021 at 4:50 pm #7717
    grn-fantsypantsy
    Support Expired

    Hi,

    I have two little issues concerning this theme.

    The first one is that on the payment page: https://fancypantsy.nl/afrekenen/ the button behind ‘Verzending’ is not clickable. I see that even if you don’t click it, it works, but this could cause confusion with customers.

    The second one is that I’m trying to connect my mailchimp account to this theme. With another website I have it works fine, but for some reason I get the error “Hmm, we’re able to reach your site but we can’t find the mc.js script. Is it possible that your HTML is malformed? Double check that the script tags are present and the HTML is valid on http://www.fancypantsy.nl and try again.”

    I have to place this code in between <head></head>: <script id=”mcjs”>!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,”script”,”https://chimpstatic.com/mcjs-connected/js/users/228a75420cb125a3993da9554/3279842d4245f925869ac69a1.js&#8221;);</script>

    And I did that in the theme editor. I’ve also tried it via a widget, but still nog luck.

    Hope you can help… Thanks in advance!
    Michelle

    April 6, 2021 at 5:32 pm #7725
    Billy Nguyen

    Hi there,

    I have just resolved all issues, please recheck.

    #1.This is the css bug in our theme and I fixed it for you, please check.

    #2: https://prnt.sc/115n82x

    Add custom js to header code, please go to Add Custom code and create new code and add your code.

    April 6, 2021 at 5:55 pm #7727
    grn-fantsypantsy
    Support Expired

    Thanks for your quick response!

    #1 It seemed to work for a second but when i clicked through the options (for example, above 50 euro you have free shipping, i checked that one as well), it didn’t work anymore..

    #2 In mailchimp i still get the message “Hmm, we’re able to reach your site but we can’t find the mc.js script. Is it possible that your HTML is malformed? Double check that the script tags are present and the HTML is valid on http://fancypantsy.nl and try again.”

    I’ve also tried making a popup through Elementor forms, but when i insert a popup form via the elementor library (Templates -popup) I get the error ‘To many requests’ when I acutally try to insert a template I’ve chosen…

    April 7, 2021 at 10:34 am #7746
    Billy Nguyen

    Hi again,

    #1. Please take a photo screenshot about this issue, I will check again.

    #2. I am not sure if the code you provided is correct and whether you have to install the mailchimp plugin, please contact your mailchimp service provider for further assistance.

    #3. Elementor popup: please follow guide at https://elementor.com/help/how-do-i-create-my-first-popup/

    April 8, 2021 at 1:58 pm #7794
    grn-fantsypantsy
    Support Expired

    Hi,

    How can I send a screenshot from my computer through this form?

    April 8, 2021 at 2:12 pm #7796
    grn-fantsypantsy
    Support Expired

    And i’ve tried the elementor popup but I get different errors: cant connect to the library and error ‘to many requests’.

    Is there a different plugin I can try for a popup that connects to mailchimp?

    April 8, 2021 at 2:47 pm #7805
    grn-fantsypantsy
    Support Expired

    Nevermind my post of 2.12; I’ve fixed it for mailchimp now 🙂

    April 8, 2021 at 3:52 pm #7809
    Billy Nguyen

    Ok, let me know if you need to help.

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