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  • #876
    jdmarinv
    Support Expired

    The item is unable to install the Child theme.
    It stuck and unable to progress.
    I would like to install the theme 14. Can you guys help me with this?

    #877

    Dear mate,

    Please check again permission project. 
    Set 755 folder and 644 files. 

    Pleaese check recommended PHP configuration limits
    https://prnt.sc/v7j0jz

    Thanks.

    #879
    jdmarinv
    Support Expired

    Hi.
    I’ve updated the files to match your requirements. I’m still unable to import the theme.
    In fact, when I changed the files permissions to 644, Apache was unable to serve the content. Please advise.

    #881

    Hi there,
    We can’t connect wp-admin
    Please check again

    #882
    jdmarinv
    Support Expired

    Exactly. That’s because you advised go change file permissions to 644.
    Should I revert back to 755?

    #883

    Dear mate,

    Ok, you can revert back to 755.

    Please check the recommended PHP configuration limits. I will install it manually for you
    https://prnt.sc/v7j0jz

    Thanks.

    #884
    jdmarinv
    Support Expired

    Done. Reverted.
    PHP configuration limits have been adjusted to match the ones in the image.
    Should you require SSH access to the server please let me know.

    #885

    Hi there,
    We have installed for you

    If our help can make your site perfect now, please vote our theme 5 stars on themeforest 😉

    Thanks and have a nice day!

Viewing 8 posts - 1 through 8 (of 8 total)

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