Gordas

[Gordas]

It is not old notices: I copy and paste the entire message so you can see whne I get it. This is another one. Received Sunday 11/14/2021 at 4:08

[a NEW TWIST on the classic MEXICAN TORTA] Your Site is Experiencing a Technical Issue
Inbox

WordPress [email protected] via p3plzcpnl476736.prod.phx3.secureserver.net
4:08 PM (7 minutes ago)
to me

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor Pro.

First, visit your website (https://www.gordas-tortas.com/site/) and check for any visible issues. Next, visit the page where the error was caught (https://www.gordas-tortas.com/site/site/wp-cron.php?doing_wp_cron=1636927630.9512550830841064453125) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.gordas-tortas.com/site/wp-login.php?action=enter_recovery_mode&rm_token=LiqsT4nu1o0eylqYYjACCC&rm_key=vblzZeCyUnuU0czZFtoLte

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.2
Current theme: Poco Child (version 1.9.0)
Current plugin: Elementor Pro (version 3.4.1)
PHP version 7.4.24

Error Details
=============
An error of type E_ERROR was caused in line 180 of the file /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php. Error message: Uncaught Error: Call to a member function get_component() on null in /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180
Stack trace:
#0 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array)
#1 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false)
#2 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false)
#3 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/core/base/document.php(863): Elementor\Element_Base->get_raw_data(false)
#4 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(461): Elementor\

[Gordas]

Unfortunately, the problem continues, we just got this on 11/10/2021 at 5:09PM

[a NEW TWIST on the classic MEXICAN TORTA] Your Site is Experiencing a Technical Issue
Inbox

WordPress [email protected] via p3plzcpnl476736.prod.phx3.secureserver.net
5:09 PM (11 minutes ago)
to me

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Elementor Pro.

First, visit your website (https://www.gordas-tortas.com/site/) and check for any visible issues. Next, visit the page where the error was caught (https://www.gordas-tortas.com/site/site/wp-cron.php?doing_wp_cron=1636585708.5378630161285400390625) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://www.gordas-tortas.com/site/wp-login.php?action=enter_recovery_mode&rm_token=QXYNf5ctOzxxMakD7OrL7R&rm_key=GLRhSnT8dcxzfeA4shjCyB

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: Poco Child (version 1.9.0)
Current plugin: Elementor Pro (version 3.4.1)
PHP version 7.4.24

Error Details
=============
An error of type E_ERROR was caused in line 180 of the file /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php. Error message: Uncaught Error: Call to a member function get_component() on null in /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php:180
Stack trace:
#0 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/global-widget/widgets/global-widget.php(68): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->set_preview_settings(Array)
#1 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): ElementorPro\Modules\GlobalWidget\Widgets\Global_Widget->get_raw_data(false)
#2 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/includes/base/element-base.php(537): Elementor\Element_Base->get_raw_data(false)
#3 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor/core/base/document.php(863): Elementor\Element_Base->get_raw_data(false)
#4 /home/unpcmpphjede/public_html/site/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(461): Elementor\

[Gordas]

This reply has been marked as private.

[Gordas]

Thank you so much

[Gordas]

I think this happened when you added the CHILD theme when I created this ticket:

WOOCOMMERCE – CHILD THEME RECOMMENDED

[Gordas]

Billy,

I am not sure if you did something to the site but everything is messed up now. This page is not showing correctly:

https://www.gordas-tortas.com/site/menu-restaurant/

As I mentioned before I CANNOT AFFORD to have any issues. We are opening in 6 days and the site continues to crash, please let me know what is going on.

[Gordas]

Is this something I should worry about?
https://prnt.sc/1rmd5go

[Gordas]

Billy,

The breadcrumb on the main page is gone but the space in this page is back:

Beverages

Please help

[Gordas]

Hi Billy,

Thank you for your help. I don’t understand the statement above. If you can please point with a sample of what you are referring to that would be great. I can’t afford right now to have another crash since we are very close to open in a week. Thank you.

[Gordas]

Thank you 🙂

[Gordas]

Thank you Billy.

[Gordas]

I am having the same problems as before, I do all this work on updates for the theme and it doesn’t allow me to save. It reads SERVER ERROR 500

https://prnt.sc/1rch21e

Is this something related to problems with your theme or is this something from my server?

[Gordas]

In addition, is this something I should fix or is it part of the theme support?

Site Health Status
The site health check shows critical information about your WordPress configuration and items that require your attention.

1 critical issue

Your site is set to display errors to site visitors
Security
Debug mode is often enabled to gather more details about an error or site failure, but may contain sensitive information which should not be available on a publicly available website.

The value, WP_DEBUG_DISPLAY, has either been enabled by WP_DEBUG or added to your configuration file. This will make errors display on the front end of your site.

Learn more about debugging in WordPress. (opens in a new tab)

[Gordas]

Hi Billy,

Unfortunately, the site crashed today and when it came back the main page has again the breadcrumb in the main page.

https://www.gordas-tortas.com/site/

Can you please either show me how to fix it or fix it for me?

[Gordas]

Hi Billy,

I hope you are well. Thank you for taking care of this, it looks better, however, I created a breadcrumb on the main page which I don’t like.

http://www.gordas-tortas.com/site/

I need to remove the part that reads: Let’s Make A Torta

Thank you.

[Author]

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