By purchase our theme, you can get free support within 6 months to ensure our theme work as our demo. To get our support, please these steps: 

Note: You have to login your account on our Pavothemes first. 

  1. Create an account/Login account
  2. Create a ticket

Get Started!

1. Create an Account: 

Click at “My Account” -> and fill all information: 

If you don’t have any account on our site, please click on “Create an account” ( You have an account already, please skip to part 2- Create a ticket)

Insert Purchase code and verify:

If you don’t know where to get the purchase code, you can check at: Download > License > Purchase Code: 

When you verify successfully your purchase code, please fill your username and email that you want to register. After that, an email verification is sent to your registered mail. You can login and start to submit your ticket. 

2. Create your ticket: 

When you have an account already on our site, please click at “My Account” to login:

2.1 Login account:

My Account > Username + password:

2.2 Choose the theme support

That you purchased and want to get support: 

For example: You choose Activland – Outdoor Activities WordPress Theme

2.3 Create a topic

Click at “Create a topic” 

Submit your issues or requirement here with your admin account: 

Then “Submit”: 

When submitting successfully your ticket, we will check and guide you in turn.

3. Renew Account (Renewal Support)

When your support expires, you have to renew support package.

See detail: How to Extended & Renewing Item Support Envato

After renew your support on Envato already, to submit a ticket on Pavothemes, please login your account My Account and choose “Renew Account” as the following screenshot: 

Then you can submit your ticket as normal

If you can not “Create a ticket”, please leave your message or email at: 

We will check and help you asap. Thanks. Good luck!