Couponsnot working

[marjandbk]

Hi there, my third ticket this week (sorry about that) but seems so many bugs are appearing.

One of our clients cannot use coupon that we made for him.

Once coupon is entered on cart page, price is not updating and discount is not activated.

Please inspect and thanks again,
Marjan

[Billy Nguyen]

Hi,

You are limiting the number of times to 1 and this Coupon Code has been used so it cannot be used again: https://prnt.sc/iU6_bUt-xE83

When I customize the usage limit, the Coupon Code still works: https://prnt.sc/fbcxi0f5b0J4

[marjandbk]

Still not working for me… I enter the coupon click the button and nothing happens. Please try again, because when you change coupon settings and save it it works, but next time it doesnt.

[Billy Nguyen]

The error may be caused by your Litespeed cache plugin, I have disabled this plugin and checked again, Coupon Code works normally: https://prnt.sc/pgiRv2UawF1X

[marjandbk]

Thats great, thanks! Looks like litespeed makes a lot of bugs on the template, is there any other catching plugin you would recommend? Thanks.

[Billy Nguyen]

You should uncompress js in Litespeed cache plugin to solve this problem

[marjandbk]

I cannot find that in LiteSpeed cache plugin.

Should i write something here?

[Billy Nguyen]

I think the configs are ok: https://prnt.sc/B-Rk7vcLDXeS

[marjandbk]

Yep, but coupons still not working when Litespeed cache is activated. 🙁

[Billy Nguyen]

Oh, you can use another cache plugin instead and check

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