Elementor Pro Plugin has caused critical error on website

[dcompanion]

Hi,
actual website is running on the following domain which is pulcinelladubai.com. the Elementor pro is the providing major issue… to over come this, temporarily i have disable it. If i activated it, then i’ll be not be able to login via wp-admin panel and dashboard. attached the screenshot for your referance

and the error is below

Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:47 Stack trace: #0 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(47): ReflectionClass->getMethod(‘get_site_editor…’) #1 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(128): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc() #2 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() #3 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Finder\Categories\Create->create_item_url_by in /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 47

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

the above are the errors.

Looking forward to here from you..

[Billy Nguyen]

Hello,

Please send the admin web account and hosting account for me, I will check and try to help you.

[dcompanion]

This reply has been marked as private.

[Billy Nguyen]

Hi,

Please double-check the account you provided, username is incorrect.

[dcompanion]

This reply has been marked as private.

[Billy Nguyen]

Hi,

Did you provide the same username and password as last time and exactly the same??? https://prnt.sc/SH4NKMLKY4id

Please double check and send me the correct information. We will stop support if you continue to submit the wrong account information, you are taking too long on this.

[dcompanion]

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[Billy Nguyen]

Hi,

#1. I see you have shared admin information in another post, this information will be seen by the topic owner, so please do not share your website information on a topic that is not created by you or me on this forum.

#2. I updated your site, please recheck.

[dcompanion]

This reply has been marked as private.

[Billy Nguyen]

This reply has been marked as private.

[dcompanion]

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[Billy Nguyen]

Hi,

While the plugin is updating, please do not visit any other pages, it will go into maintenance mode until the plugin update is completed.
Plugin update time may take long or fast due to the internet connection and response from your server, so please wait patiently until the updates are completed.

I updated all plugins, please recheck.

[Author]

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