HomePage › Forums › Themes Support › Spacey – Single Property WordPress Theme › Elementor Pro Plugin has caused critical error on website
- This topic has 11 replies, 3 voices, and was last updated 6 months, 1 week ago by Billy Nguyen.
August 25, 2022 at 7:02 pm #26837
actual website is running on the following domain which is pulcinelladubai.com. the Elementor pro is the providing major issue… to over come this, temporarily i have disable it. If i activated it, then i’ll be not be able to login via wp-admin panel and dashboard. attached the screenshot for your referance
and the error is below
Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:47 Stack trace: #0 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(47): ReflectionClass->getMethod(‘get_site_editor…’) #1 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(128): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_site_editor_type_bc() #2 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(94): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document::get_create_url() #3 /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor/core/common/modules/finder/categories/create.php(67): Elementor\Core\Common\Modules\Finder\Categories\Create->create_item_url_by in /home1/dcompion/pulcinelladubai.com/test/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php on line 47
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
the above are the errors.
Looking forward to here from you..August 26, 2022 at 8:57 am #26847
Please send the admin web account and hosting account for me, I will check and try to help you.August 26, 2022 at 12:32 pm #26859August 27, 2022 at 9:47 am #26889
Please double-check the account you provided, username is incorrect.September 16, 2022 at 8:46 am #27470September 16, 2022 at 8:59 am #27502
Did you provide the same username and password as last time and exactly the same??? https://prnt.sc/SH4NKMLKY4id
Please double check and send me the correct information. We will stop support if you continue to submit the wrong account information, you are taking too long on this.September 20, 2022 at 8:33 am #27583September 20, 2022 at 9:45 am #27623
#1. I see you have shared admin information in another post, this information will be seen by the topic owner, so please do not share your website information on a topic that is not created by you or me on this forum.
#2. I updated your site, please recheck.September 21, 2022 at 12:26 pm #27674September 21, 2022 at 3:55 pm #27682This reply has been marked as private.September 22, 2022 at 8:44 am #27675September 22, 2022 at 9:01 am #27698
While the plugin is updating, please do not visit any other pages, it will go into maintenance mode until the plugin update is completed.
Plugin update time may take long or fast due to the internet connection and response from your server, so please wait patiently until the updates are completed.
I updated all plugins, please recheck.
You must be logged in to reply to this topic.