Mobile Not Scrolling Properly

[charmandgusto]

Hi there,

When trying to scroll on the phone it’s glitchy….it doesn’t seem to actually start scrolling/moving until I attempt it two or three times. Can you please fix this so it scrolls smoothly?

Also, the search button on the phone doesn’t work. Can you please fix this?

And can you add a search button to the top nav on desktop, beside ‘contact us’?

Thank you!

[Billy Nguyen]

Hi there,

I have just resolved all issues for you, please recheck

[charmandgusto]

Thanks so much, Billy. The search function now works well.

It is still a bit “sticky” when I try to scroll on mobile, however. I have to try 3-4 times before the page actually starts to move. Can you have a look at this and try to get it scrolling smoothly (on the first try) on mobile?

Thanks!

[charmandgusto]

Hi Billy,

One more request.. When searching for product, can we use the Zilla Slab font instead of the script one that’s there now? it should be the H2 font so it’s easier to read. Screenshot attached.

And any chance we can increase the text size and image size of the search results?

Thank you!

[Billy Nguyen]

Ok, I fixed this issue, please recheck.

[charmandgusto]

Thank you. The font looks better, but the images are now stretched (see screenshot: https://ibb.co/0B7qDKG) Can you please even the ratio of the images so they display properly?

Also, the scrolling issue on mobile has not been fixed. It is still “sticky” when I try to scroll on mobile. I have to try 3-4 times before the page actually starts to move. Can you have a look at this and try to get it scrolling smoothly (on the first try) on mobile?

Thanks!

[Billy Nguyen]

Hi,

#1. Search: I checked and it’s ok now: https://prnt.sc/13faske

#2. Sticky on Mobile: We have not resolved this issue at the moment, we need time to check again, please wait more

[charmandgusto]

Okay thank you. Please keep us posted on the sticky mobile issue.

[Billy Nguyen]

OK, we will update when find the solution for this issue.

[charmandgusto]

Great, thank you. Any idea what your timeline is on this?

[Billy Nguyen]

Hi,

I fixed this issue, please recheck. The problem is caused by your Text editor Widget: https://prnt.sc/13i21w8

[charmandgusto]

Thank you! I won’t make any edits with that footer any more! Appreciate your help.

[Billy Nguyen]

Ok, let me know if you need to help.

Have a nice weekend.

[Author]

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