Your account expired support, please renew to get your support.

HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › No cache plugin works!!

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 15, 2023 at 3:39 am #37956
    themedialinks
    Support Expired

    Hi, we have been battling this for ages. When we activate any cache: WP Rocket, NitroPack, LiteSpeed server cache…

    The website won’t work. It shows a blank page. We need to increase the website speed with NitroPack.

    See proof when nitropack is activated: https://ibb.co/mG0WxvC

    We need NitroPack to work. Please HELP!!!!!!!

    September 15, 2023 at 2:46 pm #37980
    Billy Nguyen

    I can’t login to the admin dashboard, please recheck your account.

    September 15, 2023 at 2:55 pm #37982
    themedialinks
    Support Expired
    This reply has been marked as private.
    September 15, 2023 at 4:02 pm #37993
    Billy Nguyen

    Please send the FTP account or Cpanel account for me, I need to check your code.

    September 15, 2023 at 4:11 pm #37997
    themedialinks
    Support Expired

    I sent it but my response here disappeared.

    September 15, 2023 at 4:41 pm #37996
    themedialinks
    Support Expired
    This reply has been marked as private.
    September 15, 2023 at 4:52 pm #38010
    Billy Nguyen

    I fixed this issue, please recheck.

    The error seems to be due to a conflict with one of the plugins you installed.
    I have temporarily disabled all these plugins to resolve your issue.

    September 15, 2023 at 5:01 pm #38011
    themedialinks
    Support Expired

    It’s the same thing!

    When you click on a tour, it doesn’t work. It shows blank. We’re running a campaign on our site at the moment.

    I will create a staging website for the troubleshoot so as not to affect our campaigns by deactivating important plugins.

    September 15, 2023 at 6:16 pm #38018
    themedialinks
    Support Expired

    Issue is with the theme. I have hello elementor theme activated and everything works with cache!

    Screenshot: https://ibb.co/QnBTXrs

    September 15, 2023 at 6:19 pm #38019
    themedialinks
    Support Expired
    This reply has been marked as private.
    September 18, 2023 at 4:30 pm #38054
    Billy Nguyen

    On the test version, the cache plugin is still running normally and there are no problems, right?

    I see your hosting uses Litespeed technology, so you should use the Litespeed cache plugin to achieve the best results: https://prnt.sc/9sOS4iRBk1ok

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.