Boyzico

[Boyzico]

Hello,

Thanks for your help and not to worry about the Frontend login, I have sorted that out and it’s working now.

Hence you can resolve the ticket

Kind regards

[Boyzico]

Please look into this issue for me as I can log in on both mobile and computer now as shown on the earlier screenshot.

Thanks

[Boyzico]

I have and thanks the backend works now.

However the frontend, I can’t still log in please check.

Screenshot – https://prnt.sc/11x2up7

Thanks

[Boyzico]

Please this is a matter of urgency, as I can’t log in to the backend and I can’t also log in from the frontend as a customer as well.

Please look into this as customers will be having issues with orders.

[Boyzico]

The screen is blank when I try going into my backend link using this https://waribe.com/backend/

[Boyzico]

Hello,

I’m unable to get into my backend, did you disable the link?

Kind regards

[Boyzico]

Hi, please have you checked?

[Boyzico]

Hello,

I have disabled Cloudflare so please check.

Thanks

[Boyzico]

Hello

Cloudflare so please check.

Thanks

[Boyzico]

Hello,

Please use https://waribe.com/backend/ and also if you can provide me with IP address so I can whitelist it for you to have access if the link doesn’t work.

Thanks

[Boyzico]

Yes I did I want to revert it back anyways but wanted to sort of the issue with mobile login.

Your Ip address has been whitelisted please can you recheck again to see if you are able to log in?

Thanks

[Boyzico]

Hi,

I’m still waiting for a response, please as the customers can’t login on mobile.

[Boyzico]

Hello,

Thanks for the information. However, is that why I can’t log in on mobile? whenever I want to log in, it doesn’t work.

Kind regards

[Boyzico]

Ok thanks

[Boyzico]

Hello,

Thanks, I have done that already, what I’m asking is the code I sent earlier if I should replace all the username to Name?

Thanks

[Author]

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