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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 12, 2021 at 5:02 pm #14779
    ediazmora
    Support Expired

    Hi, I´ve set the Stripe payment option but I´m not able to fill the form on the checkout page. I´ve attached a screenshot where you can see that it shows a label tag but no input or something to write the card number down.

    Thanks

    Captura-de-pantalla-2021-09-12-a-las-11-53-44

    September 13, 2021 at 10:19 am #14784
    Billy Nguyen

    Hi,

    Please send Admin web account for me, I will check and try to help you.

    September 13, 2021 at 5:58 pm #14826
    ediazmora
    Support Expired

    Hi,

    I work locally and you helped me before without an admin web account/password.
    Thanks.

    September 14, 2021 at 2:29 pm #14841
    Billy Nguyen

    Depending on the problem, we can guide you to do it, if there is a problem, you must check it directly to solve the problem. So please upload your website to hosting and send information to me, I will check and support you

    September 14, 2021 at 3:36 pm #14848
    ediazmora
    Support Expired

    Hi again,

    The web is for a client and he hasn’t domain yet.

    Thanks.

    September 15, 2021 at 6:56 pm #14919
    Billy Nguyen

    Oh, sorry, so let me know when the website is uploaded to the hosting, I will check this for you.

    September 15, 2021 at 9:15 pm #14932
    ediazmora
    Support Expired

    Hi,

    Before uploading the web to the hosting, I’ll need the client’s confirmation. Is there another way without admin and password?

    Thanks!

    September 16, 2021 at 3:02 pm #14964
    Billy Nguyen

    Hi,

    This is a problem that needs to be fixed online, you need to tell your customer about it, otherwise I have no way to help you.

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