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HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Theme crashing (not able to connect to database)

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 20, 2021 at 9:17 am #17485
    internetreklama
    Support Expired

    My home page is bugging at the moment i add “All-items” element from elementor editor. When i add it there are no items showing, and when i save the page the site crashes. Here are two pictures of what am i talking about:
    https://vipsamui.com/wp-content/uploads/2021/11/all-items-2.png
    https://vipsamui.com/wp-content/uploads/2021/11/all-items.png

    November 20, 2021 at 1:51 pm #17527
    Billy Nguyen

    Hi you,

    I have reset data, reinstalled demo, default active theme… but these booking objects still cannot show up in home page or search page.
    Try reinstalling this project at localhost to see if you have problems like this

    November 22, 2021 at 5:05 pm #17593
    internetreklama
    Support Expired

    Hi Billy,

    i’ve tried your recommendations, but the promlem still occurs.

    November 23, 2021 at 11:13 am #17627
    Billy Nguyen

    Oh, please send Cpanel or hosting account for me, I will delete all code and re-install for you.

    November 24, 2021 at 3:24 pm #17685
    internetreklama
    Support Expired
    This reply has been marked as private.
    November 24, 2021 at 5:19 pm #17696
    Billy Nguyen

    Hi,

    I tried to delete all the data and code to reinstall the website for you, but the problem is still not solved. I don’t know if the problem is with your hosting, I’m sorry about this

    November 24, 2021 at 5:32 pm #17698
    internetreklama
    Support Expired

    Okay, if you cant solve the problem then we have to talk about Refund, because your product is not working for us.

    November 25, 2021 at 10:04 am #17704
    Billy Nguyen
    This reply has been marked as private.
    November 25, 2021 at 6:05 pm #17713
    internetreklama
    Support Expired
    This reply has been marked as private.
    November 25, 2021 at 6:07 pm #17714
    internetreklama
    Support Expired
    This reply has been marked as private.
    November 26, 2021 at 1:45 pm #17734
    Billy Nguyen

    Please contact with Envato to request refund.

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