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HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Need to fix few issues in Triply

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • July 5, 2022 at 1:21 pm #25067
    Motyz
    Support Expired

    Dear Pavo Theme Support Hello,
    We have purchased the theme and have started to work on it
    on our site (RTL VERSION in Hebrew)
    Most of the theme is very good and I enjoy working with theme a lot,
    I liked the documentation for its detailed information
    But I still will need your help :
    1/ Triply Icons Are not showing
    2/ for the tour page I am using trip tour #3
    We have a problem with the “Item slideshow” – The Main image is not displayed
    you can view it in this tour page
    3/ When I enable debug mode they are a lot of errors in pages (homepage +tour page+
    4/ I didn’t find where can i edit the Book this tour Sidebar widget – How can i locate it and edit ?

    Thanks,

    July 6, 2022 at 10:35 am #25114
    Billy Nguyen

    Please check your account, I can’t login to admin dahsboard: https://prnt.sc/FvV-_y8x7Nnw

    July 8, 2022 at 1:05 pm #25227
    Motyz
    Support Expired
    This reply has been marked as private.
    July 11, 2022 at 9:20 am #25277
    Billy Nguyen

    Hi,

    The problem is that the admin account you provided is not correct, we can’t log in, not the problem of being blocked.
    Please double check your admin account and make sure I can login to your admin dashboard

    July 11, 2022 at 12:28 pm #25288
    Motyz
    Support Expired
    This reply has been marked as private.
    July 11, 2022 at 2:21 pm #25297
    Billy Nguyen
    This reply has been marked as private.
    July 11, 2022 at 4:27 pm #25305
    Motyz
    Support Expired
    This reply has been marked as private.
    July 13, 2022 at 8:51 am #25394
    Motyz
    Support Expired
    This reply has been marked as private.
    July 14, 2022 at 2:13 pm #25472
    Motyz
    Support Expired
    This reply has been marked as private.
    July 14, 2022 at 3:33 pm #25475
    Billy Nguyen
    This reply has been marked as private.
    July 15, 2022 at 3:10 pm #25516
    Motyz
    Support Expired
    This reply has been marked as private.
    July 16, 2022 at 10:44 am #25543
    Billy Nguyen

    Maybe you don’t understand the problem.
    1. Tour template is common design for all single tour, here we use pre-coded elementor widgets to get data from custom fields in single tour config.
    In this layout template you can only edit the title section, change the position or add widgets.
    Note: these customizations apply to all single tours.

    2. To change the section map, image gallery… please go to edit single tour:

    Featured image and gallery: https://prnt.sc/NdKGkGwkrJQn
    – Map address: https://prnt.sc/ePDBhSAorO8K

    Similar to other data sections

    July 16, 2022 at 2:06 pm #25545
    Motyz
    Support Expired
    This reply has been marked as private.
    July 18, 2022 at 11:07 am #25592
    Billy Nguyen

    Hix, I already explained to you above 🙁
    We are using Elementor template for single tour pages, so you will edit this template for all single tour pages rather than editing each single tour through Elementor from description.

    Map section, Gallery, Video we have designed in different places in the Elementor template. However, the display will be different from the customization you requested.
    – Map section: directly use google map
    – Gallery: use slider, carousel displayed at the top of the page
    – Video: display popup through video icon.
    If you want to modify these sections to your desired location and display, we will customize them for you, but you will have to pay an additional fee for customization.

    July 18, 2022 at 12:13 pm #25598
    Motyz
    Support Expired
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