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HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Server Error (500 error)

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  • November 11, 2022 at 4:16 pm #29172
    holidayshunt
    Support Expired

    Hello 
    I am trying to update destinations on the website homepage and I am getting a server error (500 error). Kindly check this and fix it.

    Note: I am trying to remove Thailand and add Himachal Pradesh as a new destination, but I am getting the mentioned error.
    Link https://holidayshunt.com

    November 14, 2022 at 9:50 am #29212
    Billy Nguyen

    Hi,

    Please check the locations again, after setting up the slug for locations, you need to update the permalink again.
    Currently it is working properly.

    November 14, 2022 at 12:33 pm #29224
    holidayshunt
    Support Expired

    Still getting 500 error

    November 14, 2022 at 1:25 pm #29228
    Billy Nguyen

    Please take a photo screenshot about this issue, I will check again.

    November 14, 2022 at 3:50 pm #29235
    holidayshunt
    Support Expired
    This reply has been marked as private.
    November 14, 2022 at 4:07 pm #29236
    holidayshunt
    Support Expired
    This reply has been marked as private.
    November 14, 2022 at 5:44 pm #29242
    holidayshunt
    Support Expired
    This reply has been marked as private.
    November 15, 2022 at 10:24 am #29268
    Billy Nguyen

    Hi,

    It looks like your Elementor is conflicting with WP Super Cache, so you will get a 500 error when editing with Elementor.
    I have temporarily disabled this plugin so you can edit with Elementor.
    After completing the edits, you can re-enable the plugin

    November 20, 2022 at 11:15 am #29471
    holidayshunt
    Support Expired
    This reply has been marked as private.
    November 21, 2022 at 8:43 am #29480
    Billy Nguyen

    HI,

    I have checked your website, the editing part with Elementor after editing is still updating normally without the 500 error as you said.
    Please clear your browser cache and check again.

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