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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #22711
    tourbaram
    Support Expired

    Hi, I reported some issues the other day, and I found my site even getting worse since yesterday. It looks all broken. i couldn’t be able to do anything on my site cuz element pro didn’t work but I wonder how my site would break by itself.
    Please check my site in your earliest convenience.
    Thank you

    theme broke

    #22723

    Hi,

    The version of Elementor Pro we use is for developers, we have also enabled this plugin on the theme for it to work properly.
    The fact that you connected to Elementor’s service without a premium account has caused this version to be locked on your website.
    I will reactivate it for you, however please check the admin settings on your website, I am blocked from accessing the website admin: https://prnt.sc/i4ptV6X0VbDV

    #22737
    tourbaram
    Support Expired
    This reply has been marked as private.
    #22774

    Did you not read my reply carefully, I can’t access your website, I’m blocked and now it’s showing 403 Forbidden error, please check your website settings again

    #22780
    tourbaram
    Support Expired

    I disenabled login lockdown settings, can you please try again?
    That’s probably it I hope.

    #22782

    I still can’t access your website, please check again

    #22784
    tourbaram
    Support Expired

    OMG I’ll work on that but in the meantime, do you think it’s working well with your theme if I buy a full version of Elemento pro additionally?

    #22786

    Hi,

    You don’t need to buy the Pro version, we will activate this plugin for you, all you need to do is check your configs so I can access your website.

Viewing 8 posts - 1 through 8 (of 8 total)

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