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HomePage › Forums › Themes Support › Bookory – Book Store WooCommerce Theme › Can’t add product to cart or checout

Viewing 15 posts - 1 through 15 (of 22 total)
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  • March 12, 2023 at 4:21 am #32497
    erico_136
    Support Expired

    Hello. How is it going? When addding products to car we get 404 message.
    all products and all pages are registered, published and fucntioning.
    however the products are not added to the cart when we click the button add to cart. how can we fix this? Thank you very much.

    March 13, 2023 at 9:02 pm #32537
    erico_136
    Support Expired

    Good morning, please some help. Our shop dosent work. We alrealready uninstall and install again, and still with the problem. When we clique on add to cart or buy, nothing happen. The product dosent go to the cart or checkout. Please, some help. Thank you.

    March 14, 2023 at 10:30 am #32549
    Billy Nguyen

    Please disable this confirmation mode in your admin dashboard, currently I can’t check any of your settings: https://prnt.sc/-j7QjxxxMikg

    March 14, 2023 at 5:36 pm #32566
    erico_136
    Support Expired

    Hello, Billy. How are You? THank you for your answer. I already disable th google authenticator. Sorry. I forgot it. Now i think it will works, please let me know how to fix this cart problem.. THank you.

    March 15, 2023 at 9:11 am #32579
    erico_136
    Support Expired

    Hello again, Bily. How is it going? Please help us with that problem. after we chenged to you template our shop stop work, please, how can we fix it? I already inactivated the google authenticator, please fell free to check. Thank you

    March 16, 2023 at 5:37 pm #32655
    Billy Nguyen

    Hi you,

    It seems that your website is in conflict with some of the cart related plugins that you installed. I have now disabled these plugins and the purchase is working fine

    March 16, 2023 at 10:52 pm #32660
    erico_136
    Support Expired

    Hello, thank you for taking the time to do it however I make direct sales and I need to skip the shop and cart steps, sending visitors from my sales page directly to the checkout page. Can you help me? It seems no plugin is working. If I can’t send customers directly to the checkout page within your theme, Ill have to request reimbursement because there’s no use for me. Thank you, please reply asap it’s urgent I’ve been loosing sales for a whole week now

    March 17, 2023 at 10:09 am #32671
    Billy Nguyen

    Hello,

    I resolved this issue, please recheck your site.

    March 18, 2023 at 1:38 am #32704
    erico_136
    Support Expired
    This reply has been marked as private.
    March 20, 2023 at 10:31 am #32732
    Billy Nguyen

    Previously I enabled config link to page checkout after successful add to cart. I also tested it and it worked fine, then I’ll let you know this has been fixed.
    Maybe you’ve made some customizations or are having a conflict with a plugin you installed.
    I am currently not logged into the website admin to check your website again, please check your account again

    March 20, 2023 at 8:34 pm #32759
    erico_136
    Support Expired

    Thank you for your answer. I did a new and clean instalation. i think i could have a problem, during the theme upload. Im uploading everything from thebeginning, letś check in a soom future is everything will works fine. Any problemas i write to you again. Thank you. Have a goo week.

    March 21, 2023 at 3:23 pm #32786
    Billy Nguyen

    Good job!

    Let me know if you need to help.

    March 23, 2023 at 3:08 pm #32850
    erico_136
    Support Expired
    This reply has been marked as private.
    March 24, 2023 at 10:05 am #32933
    Billy Nguyen

    Hello,

    I can’t login to the admin dashboard, please recheck your account again: https://prnt.sc/VMXQRJVJjLHI

    • This reply was modified 1 year, 1 month ago by Billy Nguyen.
    March 24, 2023 at 2:54 pm #32942
    erico_136
    Support Expired
    This reply has been marked as private.
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