HomePage › Forums › Themes Support › WiHelp – Nonprofit Charity WordPress Theme › Elementor doesn’t work. Can’t edit menu also.
- This topic has 11 replies, 2 voices, and was last updated 10 months, 1 week ago by Tlacuatzin.
-
AuthorPosts
-
July 5, 2023 at 5:18 am #36139TlacuatzinSupport Expired
Hello! I recently purchased this template and I was about to start setting up all the subpages my site is going to have and I noticed that I couldn’t edit them in Elementor, it doesn’t go beyond the loading screen. I hope you’d help me fix it.
Also when I set the menu a shopping cart and wp-admin login icon show up in the menu and idk how to hide it. In addition, I want to edit the logo’s size and couldn’t find where to do that.
Thank you in advance.
July 5, 2023 at 4:41 pm #361441. I tested your page with Elementor and it is working fine: https://prnt.sc/TWBvMq3SpGsP
2. Edit header + footer here: https://tlacuatzin.org.mx/wp-admin/edit.php?post_type=elementor-hf
July 5, 2023 at 7:54 pm #36152TlacuatzinSupport ExpiredYeah that page csn be edited with elementor because it was created before i installed the new theme. But if you want to create a new page, you won’t be able to edit it with elementor. Try editing the second page and you’ll see the issue.
I figured out i needed to design the header in the header & footer editor. However I’m having trouble designing the menu, could you help me make one like the one in the wildlife demo? Thank you.
July 6, 2023 at 10:41 am #36164I restored the pages from our demo and edited it. Currently it is still working properly with Elementor: https://prnt.sc/cO2uBussdQD6
I also re-imported the header + footer template for you, please check
July 6, 2023 at 10:42 am #36165TlacuatzinSupport ExpiredHi again, just a heads up…i tried to create a footer for the page and i stumbled into the same problem: elementor doesn’t load.
July 6, 2023 at 10:51 am #36167TlacuatzinSupport ExpiredAh what a coincidence hehe when i was making the footer i saw what you did.
I see all the demo pages, and headers and footers can be edited with elementor. I might work with that, however the issue still persists when i try to create a new page/header/etc. It might be a problem in the future, is there a way to fix it?
July 6, 2023 at 11:06 am #36170I just created a new and custom page with the normal Elementor: https://prnt.sc/pR1-0IhRq3P-
The error may be because your browser is still cached.
Please clear your browser cache, logout your account and login again to checkJuly 6, 2023 at 1:12 pm #36177TlacuatzinSupport ExpiredI cleaned the cache and still can’t edit Elementor #15680, tried do the same in another computer, that uses Safari browser and had the same issue. Even waited long enough to receive a “The content area has not been found on your page” error.
July 6, 2023 at 10:38 pm #36203TlacuatzinSupport ExpiredHi. I tried to create a blog post and when I try to edit the page with elementor the loading screen gets stuck and safe mode doesn’t work either. I don’t think it’s a problem on my end because I’m doing this on another computer.
Also when navigating through WordPress I’m getting this load error: image. I believe there’s a conflict between the theme and WordPress. I hope you could help me fix this. Thank you.
July 7, 2023 at 2:47 pm #36235The error may be caused by some required plugin to install that you did not install.
I have enabled all required plugins to be installed for you, please check if the website is still failingJuly 7, 2023 at 2:57 pm #36240TlacuatzinSupport ExpiredHi, I tried to make a new header: Header-denuncia (post=15871) and i still cannot edit it with elementor.
Btw, hours ago I managed to set up most headers and subpages by editing the demos you installed already in the beginning.- This reply was modified 10 months, 1 week ago by Tlacuatzin.
July 8, 2023 at 12:03 pm #36263TlacuatzinSupport ExpiredReached my hosting provider and turns out it was something related to the php all along. Sorry for the inconvenience and thank you for your attention.
-
AuthorPosts
You must be logged in to reply to this topic.