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HomePage Forums Themes Support Triply – Tour Booking WordPress Theme Array appear when user logged in

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  • #25498
    cypfirzt
    Support Expired

    Hi Support, just found 1 issue where there is “Array” appear if user logged in with their account. Please refer to https://prnt.sc/xFzrHSzEjqNx & https://prnt.sc/65okeenLvAwD

    Thanks.

    #25594

    Looks like the problem is related to the custom field you added. Please double check your customizations

    #25597
    cypfirzt
    Support Expired

    Hi Support, my programmer only add the custom field for information. The billing fields are separately. Please check.

    Thanks.

    #25599
    cypfirzt
    Support Expired

    Hi, we only added code at child theme and never touch billing fields. Even we removed the code… the array still appeared.

    Thanks.

    #25609

    Hi again,

    #1. This information form you add a custom field so it may be affected, but I don’t see the problem as you mentioned: https://prnt.sc/tlbRSVX9J64h

    #2. I fixed this issue, please recheck

    #25611
    cypfirzt
    Support Expired

    Hi,

    1. The array still appearing on checkout page (logged in). Pls see https://prnt.sc/srO0w0dSkCHR

    2. I found another issue where the order/email didn’t capture the data of add-on service ordered.

    Thanks.

    • This reply was modified 1 year, 10 months ago by cypfirzt.
    #25633

    Hi,

    #1. Ok, I fixed this issue, please recheck.

    #2. Your order will still show the included service if you choose to add: https://prnt.sc/-9xqjt_i4-RT

    #25642
    cypfirzt
    Support Expired

    Hi, noted with thanks.

    #25647

    Ok, let me know if you need to help.

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