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HomePage Forums Themes Support Triply – Tour Booking WordPress Theme BA Search Filter only inside a specific category

Topic Resolution: Resolved
Viewing 9 posts - 1 through 9 (of 9 total)
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  • #27784
    RositaPaparelli
    Support Expired

    Hi,
    inside my site umbriamylove.it I need to filter tours inside a specific category, not inside all the tours categories, as it happens at the moment.

    Can you please indicate the widget that lets obtain this feature, or at least a solution for my necessity?

    Thanks in advance for the support.

    #27792
    RositaPaparelli
    Support Expired

    Hi,
    could you please consider my ticket: I really need to resolve the issue with the utmost urgency!

    #27803

    Hi,

    1. Your account has expired support, so please renew your support package for further support.

    2. Our working hours (GMT + 7) – Monday-Friday: 8.00 a.m – 5.00 p.m
    When you submit a ticket outside of these support hours, you will have to wait until the next day for support.

    3. About your problem: You can use the All Items widget to filter or select the booking tours at your discretion: https://prnt.sc/YE1hNWgDXiiZ

    #27817
    RositaPaparelli
    Support Expired

    Hi,
    it doesn’t seem to me that my support has expired, please check this image: http://grafichero.it/support-triply/Triply%20support.jpg

    Coming to the actual problem perhaps I didn’t explain myself, the filter which I mean is the one you can see at this link: http://grafichero.it/support-triply/BA%20filter.jpg.
    Is there a way to make that filter search inside only one category and not inside all of them?

    Thank you very much, best regards.

    #27839

    Hi,

    #1. Your account’s support expires on September 22: https://prnt.sc/laxXWGJY9G27
    If you use another purchase code, please send it to me so I can update it for you

    #2. You can add taxonomy to filter by category condition: https://prnt.sc/YMEUNFyL5uoX

    #27853
    RositaPaparelli
    Support Expired

    I have buyed another license in 29 Jun 2022, this one 527a3647-b9de-4f04-8707-3e07d3aa39b6, please check here: http://www.grafichero.it/support-triply/licenses-triply.jpg, I do not understand why it does not appear to you.

    For the problem of the filter: yes we understood the functioning of the taxonomies but we need to search only inside a single category regardless the choice of the user, at the moment the filter searches inside all categories http://www.grafichero.it/support-triply/BA-filter-2.jpg.

    Is it possible to obtain that feature in some way?

    #27863
    RositaPaparelli
    Support Expired

    Hi,
    have you verified and updated my second license?
    Thank you in advance!

    #27875

    Hello,

    #1. I updated your account, please recheck.

    #2. No, currently the plugin does not provide the functionality as you say.

    #27953
    RositaPaparelli
    Support Expired

    Ok, many thanks.

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