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HomePage › Forums › Themes Support › Triply – Tour Booking WordPress Theme › Can’t get the search option to show results

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • December 15, 2021 at 3:02 am #18297
    jaircr
    Support Expired

    Hello, Please, I don’t know what else to do, no one replies… I can’t get the search option to give results.

    December 15, 2021 at 2:26 pm #18320
    Billy Nguyen

    HI you,

    It seems there is an error in the data when installing the theme’s demo, the booking objects are not showing up in the search results.

    I had to reset the data, however your booking objects only show up in the tour listing but not in the search page. At the moment, I can’t find the cause of this problem, please wait more

    December 15, 2021 at 7:01 pm #18335
    jaircr
    Support Expired

    Thank you so much for your reply. I can wait, no problen with that. When should I hear back from you? Looking forward to it.

    December 16, 2021 at 1:56 pm #18385
    Billy Nguyen

    We tried using the plugin’s default search form, using the plugin’s demo data, but still can’t display the tour list when searching, very confusing about your problem.

    Can you reinstall this website from scratch, maybe we need to create a new website for you from scratch to solve this problem.

    December 16, 2021 at 6:34 pm #18397
    jaircr
    Support Expired

    If there is no other way. Then yes. Can my progress be saved? I mean the tours I already put in + The pictures, etc?

    December 17, 2021 at 1:26 pm #18435
    Billy Nguyen

    Please create another website on your domain or another hosting is better, then import the demo and test. I will take the data from this website and import it back to you in the new website you install

    December 17, 2021 at 10:22 pm #18445
    jaircr
    Support Expired

    Ok, can I transfer de domain when I create the new website? Or should I wait until you do something?

    December 18, 2021 at 11:16 am #18462
    Billy Nguyen

    Please create a new domain or a new subdomain with the domain you are using, install wordpress default and send me admin information

    December 24, 2021 at 11:49 pm #18675
    jaircr
    Support Expired
    This reply has been marked as private.
    December 27, 2021 at 9:54 am #18687
    Billy Nguyen

    Hello,

    I have just imported demo for you, please recheck your site.

    December 29, 2021 at 4:38 am #18722
    jaircr
    Support Expired

    Hello, the site seems ok. However, all of my previous work is not there. Were you going to transfer that?

    December 29, 2021 at 10:13 am #18729
    Billy Nguyen

    I have tried to import tour data from your old site to the new site, but these tours are not showing up in search nor can’t book tours in single tour page.

    Please delete all tours and create a new one from scratch. We are very sorry for this inconvenience

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