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Tagged: Elementor
- This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by Billy Nguyen.
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September 16, 2022 at 8:45 am #27495ceopiefaSupport Expired
Hi,
Yesterday we bought and installed wihelp on a new wordpress site. Elementor will not finish loading. It meets all your memory requirements and I have turned off all other plugins. Elementor works perfectly when I switch to a default theme though…
Have even upgraded to Elementor pro but no difference. Same if site using free version.
== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: Percona Server (GPL), Release 84.1, Revision b308619 v5.6.41-84.1
PHP Version: 7.4.29
PHP Memory Limit: 512M
PHP Max Input Vars: 1000
PHP Max Post Size: 516M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected== WordPress Environment ==
Version: 6.0.2
Site URL: https://
Home URL: https://
WP Multisite: No
Max Upload Size: 516 MB
Memory limit: 40M
Max Memory limit: 512M
Permalink Structure: Plain
Language: en-AU
Timezone: 0
Debug Mode: Inactive== Theme ==
Name: WiHelp Child
Version: 1.0.0
Author: Pavothemes
Child Theme: Yes
Parent Theme Name: WiHelp
Parent Theme Version: 1.0.0
Parent Theme Author: Pavothemes== User ==
Role: administrator
WP Profile lang: en_AU
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36== Active Plugins ==
Elementor
Version: 3.7.5
Author: Elementor.comElementor Header & Footer Builder
Version: 1.6.13
Author: Brainstorm Force, Nikhil ChavanElementor Pro
Version: 3.7.1
Author: Elementor.comSeptember 16, 2022 at 10:50 am #27510Hi,
The error occurs when you disable the Woocommerce plugin.
I have temporarily re-enabled the Woocommerce plugin so your Elementor can work.
We are checking this issue again and will update the fix version soon. -
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