Your account expired support, please renew to get your support.

HomePage › Forums › Themes Support › Arcov – Architecture & Interior Company Design › Elementor Widget Panel Not Loading

Viewing 15 posts - 1 through 15 (of 20 total)
1 2
  • Author
    Posts
  • December 23, 2021 at 4:54 pm #18634
    voicurazvan22
    Support Expired

    Hello,

    I have just purchased the Arcov theme and after installing it I’ve just encountered 2 problems:

    1 – The One Click Import Demo wizard won’t install the demo content. I had to run the wizard 4 times and import one by one the elements (widgets, options, sliders, after import). When I try to import the content it gets stuck.

    2 – The Elementor Widget Panel is not loading and has the continuously spinning “Loading” icon

    Can you please help us sort out these 2 problems?

    • This topic was modified 2 years, 3 months ago by Billy Nguyen.
    December 23, 2021 at 5:26 pm #18635
    Billy Nguyen

    I checked your website:
    1. PHP version on your website is 7.0, this is old version, please update to PHP 7.4 version
    2. Your hosting is blocking file upload, so can’t import demo data to your website, please check again: https://ibb.co/gznqNrT

    December 23, 2021 at 8:03 pm #18638
    voicurazvan22
    Support Expired
    This reply has been marked as private.
    December 24, 2021 at 9:00 am #18652
    Billy Nguyen

    Hi again,

    Wordpress + Woocommerce is currently not compatible with PHP 8.0, so please reduce your PHP version to 7.4 for the website to work properly.

    January 3, 2022 at 1:38 pm #18817
    voicurazvan22
    Support Expired
    This reply has been marked as private.
    January 3, 2022 at 2:20 pm #18819
    Billy Nguyen

    Hi you,

    I can’t connect your site, please recheck: https://ibb.co/Br6MQs8

    Happy new year to you!
    Wishing you and your family health, happiness, and prosperity in the 2022 year! 

    January 3, 2022 at 2:43 pm #18821
    voicurazvan22
    Support Expired

    I’ve just checked the website now and it seems to be working. I don’t know why you are unable to access it. Can you please try again?

    January 3, 2022 at 3:31 pm #18823
    Billy Nguyen

    Please check your account, I can’t login admin dashboard: https://ibb.co/58mhh4G

    January 3, 2022 at 3:45 pm #18824
    voicurazvan22
    Support Expired
    This reply has been marked as private.
    January 3, 2022 at 4:15 pm #18825
    Billy Nguyen

    Please double check your account and make sure it can be logged in: https://ibb.co/hmkWxYV

    January 3, 2022 at 4:43 pm #18826
    voicurazvan22
    Support Expired
    This reply has been marked as private.
    January 4, 2022 at 11:24 am #18865
    Billy Nguyen

    Hello,

    I have just imported demo for you, please recheck your site: http://www.mobilageoseb.ro/

    January 4, 2022 at 1:32 pm #18872
    voicurazvan22
    Support Expired
    This reply has been marked as private.
    January 4, 2022 at 2:26 pm #18876
    Billy Nguyen

    Hi again,

    You provide Author’s Site Information below. When I logged in, I saw that you had this theme installed, so I did a demo installation for you in this domain.
    It’s okay, I have moved the data to the new domain for you, please check again

    January 4, 2022 at 2:37 pm #18877
    voicurazvan22
    Support Expired

    Everything is okay now except the elementor which is still keeps loading for some reason.

    Can you please double check again this issue?

    Screenshot-2022-01-04-093432

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 20 total)
1 2

You must be logged in to reply to this topic.