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HomePage › Forums › Themes Support › Shopic – Multipurpose WooCommerce WordPress Theme › Error with: Elementor Header & Footer Builder

Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 13, 2023 at 1:03 pm #35482
    Erkki
    Support Expired

    Im trying to edit header or footer but i can’t. Its only loading…

    I have deactivated all plugins expect Elementor Header & Footer Builder

    June 13, 2023 at 4:08 pm #35497
    Billy Nguyen

    Please recheck your account, I can’t login to the admin dashboard.

    June 14, 2023 at 11:46 am #35541
    Erkki
    Support Expired
    This reply has been marked as private.
    June 14, 2023 at 11:47 am #35542
    Erkki
    Support Expired
    This reply has been marked as private.
    June 15, 2023 at 1:04 am #35581
    Erkki
    Support Expired

    Amn, Bardon but site have been down for over 9 hr? Thats how you are working?
    When we can know you fix it…?

    June 15, 2023 at 5:25 pm #35606
    Billy Nguyen

    Earlier I tried to install the Elementor Pro plugin and switch the header + footer template but the problem continued to occur.
    The website took a long time to load and couldn’t load the editor with the header builder.
    It looks like it’s conflicting with some of the plugins you install, so it will take more time to double check this.

    June 16, 2023 at 11:43 am #35618
    Erkki
    Support Expired
    This reply has been marked as private.
    June 17, 2023 at 5:26 pm #35667
    Billy Nguyen

    Hello,

    I fixed this issue, please recheck your site: https://mawest.ee/test

    June 19, 2023 at 11:05 am #35675
    Erkki
    Support Expired

    And what did you do?

    June 19, 2023 at 3:53 pm #35681
    Billy Nguyen

    The error seems to be caused by the Opal Nav Menu widget, I disabled it and used the Elementor Pro Nav Menu widget

    June 20, 2023 at 12:22 pm #35719
    Erkki
    Support Expired

    https://drive.google.com/file/d/1oDokXzQfsIt1DtuYV6HMKlh-pheMhmod/view?usp=sharing
    Can i update ?

    June 20, 2023 at 4:15 pm #35728
    Billy Nguyen

    Yes, this version 3.14.0 update is fully compatible with the theme, you can update and use this version of the Elementor plugin

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