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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #21040
    burster79
    Support Expired

    Hello i have purchased the theme freshio

    i installed the theme and tried to install the demo home 1 in order to have a visual base and change with my contents.

    the home demo has been installed but miss every image, the menu is full of everything and is impossible to work by this way, the image below is what i see.

    freshio incomplete home

    can you help me please?

    #21060

    Hi you,

    Please send Admin web account for me, I will check and try to help you.

    #21129
    burster79
    Support Expired
    This reply has been marked as private.
    #21131
    blushbunnyorganics
    Support Expired
    This reply has been marked as private.
    #21136
    burster79
    Support Expired
    This reply has been marked as private.
    #21139
    burster79
    Support Expired

    i tried and tried many times, is not the first time of my life i install a theme on wordpress.

    the images of the demo are stored in media, but not linked in the pages/products/galleries… only something…
    so i think the installation process doent give the correct path to the objects.

    please fix it as soon as possible i have to work based on a working demo.

    thanks in advance

    #21140
    burster79
    Support Expired

    and if i click in the shop now on the images… the website redirect to http://localhost/wordpress/freshio/shop/

    if i click on product categories he redirect me
    http://localhost/wordpress/freshio/product-category/uncategorized/

    • This reply was modified 2 years, 1 month ago by burster79.
    #21150

    Hi you,

    I just customized some issues on your demo, please check again.

    #21162
    burster79
    Support Expired

    hey man,

    Are you kidding ,me? with all the respect nobody entered in my website, no logs , and nobody makes changes. and even because there is a browser login before enter in wordpress and you haven’t this password.(i do this to avoid google to index the website before it’s ready).

    SO YOU ARE REALLY KIDDING ME WHEN YOU TELL ”

    Hi you,

    I just customized some issues on your demo, please check again.

    Lot of people experienced this issue when try to install a demo, menu broken, missing images…

    PLEASE CAN YOU REFUND ME? I feel deeply mocked!!!!

    How can you tell this things to people that are working? i am a developer and i know how to work, i know how to read logs on my VPS and in wordpress…

    PLEASE CAN YOU EXPLAIN ME WHAT ARE YOU SAYING?

    • This reply was modified 2 years, 1 month ago by burster79.
    • This reply was modified 2 years, 1 month ago by burster79.
    #21165
    burster79
    Support Expired

    what you have customized, everything is the same, as i left last night.

    Really you work by this way? This is Pavonthemes, it’s the first time i have this kind of problems with a theme support.

    Please Refund me. your Theme does not work!

    #21166
    This reply has been marked as private.
    #21171
    burster79
    Support Expired

    I understand, indeed i still dont understand why i have been able to read this person private post with passwords and everything…
    even for this reason i changed credentials…

    I worked a lot and removed the broken links and the images that i dont need, there’s no need that you make your intervention now.
    thank you the same.

    i have to show the work to a customer so is better nobody touch nothing now.

    But please , please, there is a problem .
    When you install a demo, images are stored in media, but not linked in the pages, the links are broken and redirect to LOCALHOST/SOMETHING.

    the theme really has a lot of problems, even on customizations, on colors, moreover revolutionslider is not updated to the latest version. if I had had time with the delivery to my client I really would have requested a refund. luckily I paid with the offer of $ 23.

    #21172
    burster79
    Support Expired

    And please release a stable version with all plugins updated and demo that works.

    otherwise is not possible work by this way.

    developers buy themes to save time!

    #21173

    We have a lot of customers who are still using the theme normally without any problems.
    Only a few customers had problems with the import process due to an error from the server that could not download the images. We still listen to customers to continuously update the errors reported by customers.
    In cases where customers cannot solve it themselves, we need website information to support.

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