Login problems

[marjandbk]

Hi Billy,

Error #1
When I try to login through profile icon on the top of the website (popup widget), if I fail login details it does not return any kind of error or information. It just stays blank.

Error #2
When I succesfully login through popup login on top of the page it logs me in, but at the moment i enter another page (example /shop) session is closed and I am not logged in anymore.

Please help,
Thanks

[Billy Nguyen]

1. I fixed this issue, please recheck.

2. The account icon is still displayed normally on the sho page: https://prnt.sc/8sFa2V6-ylBW

[marjandbk]

It is displayed but you are logged out!

(only when you login through popup form, if you login through /login or /wp-admin you stayed login on shop page)

[Billy Nguyen]

I also tried logging in via the login form in the header and this icon is still displayed normally: https://prnt.sc/ktAXBMZ7htn6

[marjandbk]

Try this:

1. login on homepage (by form on profile icon)
2. press profile icon (you have dashboard, settings etc.)
3. go to maritimo-recycling.com/shop
4. press profile icon (you are logged out)

• This reply was modified 6 months, 3 weeks ago by marjandbk.

[marjandbk]

If shop remains logged in try to click any product and you will be logged out.

[marjandbk]

Have you tried to do these steps and detect the bug? Not sure if I explained it well.

[Billy Nguyen]

Your support package has expired too long, we will suspend support until you renew your support package.
After renewing your support package, please create a ticket here for continued support regarding your issues: https://pavothemes.ticksy.com/

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