Main Menue Links are not working as expected on Touch Tablets

[zebi88]

If you klick on a main menute item on a Tablet, the sub menue will be shown shortly but then the main menue item page will be opened. This is not very userfriendly. How can I change that behavior?

[Billy Nguyen]

tablet version haven’t enough area to show the full menu. So that, we use icon menu and popup menu to show full menu when click.
I think it’s ok.

[zebi88]

On a Tablet, if you have a link on the main menue item, it will go directly to this link instead of showing the sub menue.

[Billy Nguyen]

Hi, On Tablet, to show submenu, you need to click Icon plus: https://photos.app.goo.gl/kEad1nFnq3RWMdvj8

[zebi88]

This reply has been marked as private.

[Billy Nguyen]

This reply has been marked as private.

[zebi88]

Why do you post my URL here? I do not want that. Please mark your answer as private.
This has nothing to do with the Icons issue. The issue here is as follow:
On my tablet is the normal Desktop menue shown and not the mobile (touch optimized) menue.
As you can see in the Video, If I click on the main menue Item, the Sub Menue is shown for a half second, but then automatically the clicked main menue Link is loading. I am not able to click on the +-Icon on the Tablet.

[Billy Nguyen]

Hi again,

Please recheck your account, I can’t login your admin web: https://prnt.sc/vx578i

All your issues, our team was tried to help you, but you voted 1 star for us???/
Why? Do you don’t satisfied with our help? https://prnt.sc/vx58p1

[zebi88]

Hi

I have the same issue on your demo Site. So it’s not something special to my instance. Seems like a bug.

It works in portrait Mode: https://ibb.co/n7DvTFd
But not in landscape Mode: https://ibb.co/zXTbS65

Please fix this bug. No, I’m unsatisifed with the support as written in the review.

Thanks

[zebi88]

I have the same issue on your demo site, so it’s nothing specific with my instance. Seems like a bug for me.

My tablet: Lenovo Yoga Smart Tab 10.10″

Landscape Mode: https://ibb.co/zS69729
Not Ok

Portrait Mode: https://ibb.co/RQ46RR3
Ok

[Billy Nguyen]

Hi again,

Sorry, I don’t understand your issue. I checked our demo on the tablet and it is still running normally.

Please make us clear your expectation. Take a photo with a description of your issue, I will check again.

[Billy Nguyen]

Hi,

I fixed the menu on Tablet Landscape – use Menu Offcanvas for your site

[Author]

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