HomePage Forums Themes Support Shopic – Multipurpose WooCommerce WordPress Theme Main Menue Links are not working as expected on Touch Tablets

Topic Resolution: Resolved
Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1746
    Avatarzebi88
    Supported

    If you klick on a main menute item on a Tablet, the sub menue will be shown shortly but then the main menue item page will be opened. This is not very userfriendly. How can I change that behavior?

    #1781

    tablet version haven’t enough area to show the full menu. So that, we use icon menu and popup menu to show full menu when click.
    I think it’s ok.

    #1945
    Avatarzebi88
    Supported

    On a Tablet, if you have a link on the main menue item, it will go directly to this link instead of showing the sub menue.

    #1956

    Hi, On Tablet, to show submenu, you need to click Icon plus: https://photos.app.goo.gl/kEad1nFnq3RWMdvj8

    #2053
    Avatarzebi88
    Supported
    This reply has been marked as private.
    #2078
    This reply has been marked as private.
    #2264
    Avatarzebi88
    Supported

    Why do you post my URL here? I do not want that. Please mark your answer as private.
    This has nothing to do with the Icons issue. The issue here is as follow:
    On my tablet is the normal Desktop menue shown and not the mobile (touch optimized) menue.
    As you can see in the Video, If I click on the main menue Item, the Sub Menue is shown for a half second, but then automatically the clicked main menue Link is loading. I am not able to click on the +-Icon on the Tablet.

    #2276

    Hi again,

    Please recheck your account, I can’t login your admin web: https://prnt.sc/vx578i

    All your issues, our team was tried to help you, but you voted 1 star for us???/
    Why? Do you don’t satisfied with our help? https://prnt.sc/vx58p1

    • This reply was modified 2 months, 3 weeks ago by Billy NguyenBilly Nguyen.
    #2758
    Avatarzebi88
    Supported

    Hi

    I have the same issue on your demo Site. So it’s not something special to my instance. Seems like a bug.

    It works in portrait Mode: https://ibb.co/n7DvTFd
    But not in landscape Mode: https://ibb.co/zXTbS65

    Please fix this bug. No, I’m unsatisifed with the support as written in the review.

    Thanks

    • This reply was modified 2 months, 1 week ago by Avatarzebi88.
    #2309
    Avatarzebi88
    Supported

    I have the same issue on your demo site, so it’s nothing specific with my instance. Seems like a bug for me.

    My tablet: Lenovo Yoga Smart Tab 10.10″

    Landscape Mode: https://ibb.co/zS69729
    Not Ok

    Portrait Mode: https://ibb.co/RQ46RR3
    Ok

    #2789

    Hi again,

    Sorry, I don’t understand your issue. I checked our demo on the tablet and it is still running normally.

    Please make us clear your expectation. Take a photo with a description of your issue, I will check again.

    #2897

    Hi,

    I fixed the menu on Tablet Landscape – use Menu Offcanvas for your site

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