Your account expired support, please renew to get your support.

HomePage Forums Themes Support Freshio – Organic & Food Store WordPress Theme Order notifications do not arrive

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #13510
    AlbaSRosa
    Support Expired

    EN
    Hello, I am contacting you about the following problem, for a week the online store has not sent the emails to the client or to me when placing an order.
    Previously I sent them without problems, I have reviewed all the woocomerce fields and this is all as when I sent them, I have updated wordpress, the theme and the plugins and it still does not work.
    It does not send any type of mail either when you ask wordpress in the users section that it has lost the password. The website is https://vermiorganic.es/. I would need to know what steps to take to solve the problem. Thanks a lot

    ES
    Hola, me pongo en contacto con ustedes por el siguiente problema, desde hace una semana en la tienda online no envía los correos al cliente o a mi cuando realiza un pedido.
    Anteriormente los enviaba sin problemas, he revisado todos los campos de woocomerce y esta todo como cuando los enviaba, he actualizado wordpress, el tema y los plugins y sigue aun sin funcionar.
    No envía ningún tipo de mail tampoco cuando le pides a wordpress en la sección de usuarios que has perdido la contraseña. La página web es https://vermiorganic.es/. Muchas gracias.

    #13545

    Hi you,

    I can’t login your admin dashboard, please check: https://prnt.sc/1m5eg7e

    Please follow guide at How to Set Up WP Mail SMTP with Any Host

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.