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Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 8, 2021 at 8:49 pm #13468
    Gordas
    Support Expired

    I HAVE CREATED ALL CATEGORIES FOR MY PRODUCTS, and selected the correct categories for each product to show on the main page (e.g. Beef, chicken, pork, etc.)

    However, when I click on the buttons on the main front page for beef, other products show there. I have checked over and over to find the solution to these problems but I can’t find anything.

    What am I doing wrong?

    August 9, 2021 at 2:34 pm #13495
    Billy Nguyen

    Hi you,

    I fixed this issue, please go to Edit Page with ELementor -> Edit Product categories -> Select category: https://prnt.sc/1lk6xwk

    August 9, 2021 at 9:00 pm #13513
    Gordas
    Support Expired

    The section on my page you change is not the section I was referring to. I am referring to the actual menu products:

    I would help a lot if your forum allows attaching pictures so we woudnl’t have to be back and forth.

    Again, the problem is the same. Nothing was fixed.

    August 10, 2021 at 7:38 am #13519
    Gordas
    Support Expired

    I sent a picture of the section I am having problems to the email starting with: steve….G please check your email so you can see what I am referring to. Thank you.

    August 10, 2021 at 11:13 am #13535
    Billy Nguyen

    Hi you,

    We don’t support via email, so that please send your image via this topic.

    You can upload your image to https://ibb.co/ or https://prnt.sc/

    August 12, 2021 at 6:31 am #13585
    Gordas
    Support Expired

    The section that is not working is this:
    https://prnt.sc/1n34ttr

    I dont understand why when I have selected the categories in my products, still the TABS shows some other products that are not selected for that category.

    For instance, I click on BEEF and chicken or pork products show in the grid.

    Please let me know what the problem is.

    August 12, 2021 at 11:41 am #13595
    Billy Nguyen

    You must select a category for each category tab: https://prnt.sc/1n7vdnf

    I setup for you, please check again.

    August 12, 2021 at 8:25 pm #13627
    Gordas
    Support Expired

    THANK YOU GUYS!!! It seems it is working now. I am sure I selected the categories for each product but I am glad and grateful you fixed it.

    August 13, 2021 at 10:43 am #13651
    Billy Nguyen

    Ok, let me know if you need to help and hope you will vote 5 stars for our team.

    Thanks!

    August 13, 2021 at 10:57 pm #13677
    Gordas
    Support Expired

    Thank you again for all of your help. I just left a 5 stars review for you guys under davidwitterchicago

    August 16, 2021 at 3:39 pm #13737
    Billy Nguyen

    Ok, thank you very much!

    We look forward to working with you again in the future!

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